[2022] River Raid Supplies show as Exhausted but there are still items to purchase from Vagn | POST HERE

@insectodium Hey there! I'm sorry to hear that you're also experiencing this issue. A video clip from you showing this issue would be very appreciated if you'd be able to grab one for me. Thank you so much!

Thanks for clarifying that information for me, @Insectodium! I've now moved your posts to a new thread, since you're encountering a slightly different issue to the one that was being investigated in the Megathread you posted in.

Thanks for sharing a link to that video! I'm sorry to hear that you've had trouble collecting foreign supplies during your River Raids. Before I forward your report to the dedicated teams for further investigation, I'd like to hear a bit more about your River Raid experience. This will give us a better idea of what your experience with this issue has been:

• How many River Raids have you been able to successfully take part in? I can see in your video that you have 100 foreign supplies, which suggests you've been able to raid before. Have you only raided the once, or have you had many successful raids previously?
• Have you purchased anything using foreign supplies before? This includes any ship or Jomsvikingr Hall upgrades too. If we know what you might have purchased before, it could be helpful information for further investigation.
• When you go on a River Raid and try to loot foreign supplies, what happens? This will help us to assess if there is a visual issue with the map (and that there are still foreign supplies available), or if you're unable to collect any foreign supplies from any rivers at all.

Thanks!

Hello there!

Thanks @azullFR for letting me know that @Shandane is experiencing a similar issue. I've merged both @Insectodium's and @Shandane's posts regarding this issue together into a single thread. I apologise if any ongoing discussion has been disrupted by this. By creating a single thread, it helps us to keep all information and updates from an investigation in an easy-to-find place.

Thank you to both of you for providing additional information about your experience with these missing foreign supplies, and for including videos. I have now forwarded both of your reports to the development team so they can take a closer look and investigate what could potentially be causing this issue to occur in-game. If we require any additional information from you, we will reach out to you within this thread.

Any future updates will also be shared within the News & Announcements forum via patch notes, so I would recommend checking here regularly.

Thanks!

Hello there @Insectodium!

Thanks for reaching out. Please note that the "Reported Issues Megathread List" is non-exhaustive, and that we are unable to list every issue under investigation on this list. Rest assured that the dedicated teams are looking into this issue further. Once there are any updates to share about not receiving foreign supplies from River Raids, these will be posted within patch notes published within the News & Announcements forum.

At this moment, the development team have not requested any additional information from your experience. If this changes and the team needs some more details from you, we'll reach out within this thread.

Thanks!