Original Post — Direct link

If I go to Anno 1800 in the right side of the page always the clock rotates. Nothing is shown in the window.
So I can not start the update...!
Whats wrong?
Regards - Dietrich

24 days ago - Ubi-Milky - Direct link

Hello @dherr thanks for getting in touch with us.

Can you please try logging out of the Ubisoft Connect launcher altogether, then log back in again to see if it will restart your download?

After this step, would you also try the steps in the following guide for Ubisoft Connect to see if it will allow you to access this update menu correctly >
https://www.ubisoft.com/en-gb/help/connectivity-and-performance/article/download-issues-in-ubisoft-connect/000062879

Please let me know how you get on after trying both steps.