over 3 years ago - EA_Kent - Direct link

Hi @dieanotherday75


Let's try out some troubleshooting to see if we can help with the code:net errors you've been seeing. 


When you've got the chance I'd recommend starting off with the basic connection troubleshooting steps from the EA Help website to see if that helps. If you're still getting the same error message after that check out the PC-specific steps as well. 

 

Let me know how that goes once you've had the chance to give it a shot. 


Thanks!

 

 

/Kent

Kent.png
over 3 years ago - EA_Kent - Direct link

@dieanotherday75 

 

No worries! Thank you for following up with me. 

 

Can we try setting a different DNS in Windows to see if that helps? I've seen some cases where that can make a difference. You can update the DNS through the Windows TCP/IP Settings. For more information on how to get there check out the Microsoft Support website. If you select the Manual option you can enter a DNS of your choosing. 

 

I usually go with the public Google DNS (Primary DNS: 8.8.8.8; Secondary DNS: 8.8.4.4), but if there's a different DNS you'd prefer using instead that's OK as well. Let me know if you're still getting the same error message after that. 

 

Thanks again, 

 

 

/Kent

Kent.png





Recent Apex Legends Posts

about 9 hours ago - EA_QueenBee
about 23 hours ago - /u/RSPN_Thieamy
1 day ago - EA_QueenBee