over 4 years ago - EA_Kent - Direct link

Hey @skrenchy


When you've got a chance can you try repairing the game in Origin to see if that helps at all? That can take care of a lot of stability issues. 

 

If you right-click on Apex Legends in your Origin Library you'll see a Repair option when the menu comes up. Let me know if you're still running into crashes after that. Thanks!

 

 

/Kent

over 4 years ago - EA_Kent - Direct link

Hey @KizziFox

 

What happens if you start up your PC in a Clean Boot before you launch Apex Legends? Does it still crash? If there's something else running on the PC that could be related to the crashes that might help to get around it. 

 

For more details on how you can set one up check out the EA Help website. Let me know if it's still happening after that. Thanks!

 

 

/Kent

about 4 years ago - EA_Kent - Direct link

Hi @KITTENARSNL


Would you mind sharing a DxDiag so we can take a look? For more info on how to pull up the file check out the EA Help site. Once you have the text file please attach it to this thread. Thanks!

 

 

/Kent






Recent Apex Legends Posts

about 5 hours ago - EA_QueenBee
about 19 hours ago - /u/RSPN_Thieamy
1 day ago - EA_QueenBee