about 4 years ago - EA_Kent - Direct link

Hey @viscalling

 

Did this just recently start happening? Which platform are you playing on? 

 

 

/Kent

about 4 years ago - EA_Kent - Direct link

@viscalling 

 

Would you mind if we try running through some troubleshooting steps to see if we can help with the error message? That way if this is something happening in your local network rather than at the ISP-level, we may be able to resolve it. 

 

I'd recommend starting off with the basic connectivity steps over at the EA Help website when you have a chance. If you're still having trouble after that check out the PlayStation-specific steps as well. Let me know how that goes once you've had the chance to try it out. Thanks!

 

 

/Kent

about 4 years ago - EA_Kent - Direct link

@viscalling 

 

What else have you tried so far? 

 

 

/Kent

about 4 years ago - EA_Kent - Direct link

@viscalling 

 

Ah, I see! Thanks for letting me know. Glad to hear they were able to get it sorted out. Thumbs up

 

 

/Kent






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