Hi @SakanaPoro,
Have you checked to see if there are any updates available for your NVIDIA drivers? You can find more info on how to check at the EA Help website.
Let me know how that goes once you're able to have a look. Thanks!
/Kent
Thank you!
Have you tried starting up your PC in a Clean Boot before launching Apex Legends to see if that helps? If there is something else running that could be related to these crashes that may help get around it.
For more information on how to set up a Clean Boot visit the EA Help website. Once you have the chance to give that a try please let me know if it helps. Thanks!
/Kent
Got it, thanks!
Looking through the DxDiag that you sent, it looks like there are some Windows processes that have been crashing. I am curious if this might be related to the crashes you are seeing with Apex Legends.
Can you try running the Windows System File Checker to see if it finds any issues? After you run it, try launching Apex Legends again and see if it still crashes. Let me know how that goes when you can.
Thanks again,
/Kent
Thank you for following up!
Have you had the chance to check and see if there are any updates for your BIOS or CPU drivers? I've seen some cases recently where that can also help with similar issues.
/Kent
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