[2021] I cannot enter game cuz of bug

Hi there, @lilminde.

This wouldn't be a bug. Your account was banned for violating the Terms of Service. For more information and instructions on disputing the ban, please see the following article. Thanks!

@lilminde 

I'm not sure what happened to the email. It's possible it ended up in your spam or junk folders. Regardless, you'll need to dispute the ban with Terms of Service to see if it can be overturned.