about 3 years ago - EA_Kent - Direct link

Hi @LHyenaz


Would you mind if we try running through some troubleshooting to see if we can help stop something like this from happening again? 

When you've got a chance I'd recommend starting off with the basic connection troubleshooting steps from the EA Help website first to see if that helps. If the same issues are still happening after that check out the platform-specific steps as well: 

 

- PC

- Xbox

- PlayStation

 

Please let me know how that goes once you've had the chance to give it a shot. Thanks!

 

 

/Kent

Kent.png
about 3 years ago - EA_Kent - Direct link

@LHyenaz 

 

Thank you for following up! It's good to hear it's working for you now! Thumbs up

 

 

/Kent

Kent.png