over 3 years ago - EA_Kent - Direct link

Hi @platkosa

 

I'm afraid that account bans or suspensions are not something we can investigate here on Answers HQ. If you have already created a case with the Terms of Service team that's all you would need to do for now. The TOS team will follow up with you via email as soon as they can. 

 

The TOS team reviews each appeal case-by-case, so if they are working through a high volume of cases it may take some time to complete the investigation. Keep an eye on your email, and they will get back to you as soon as possible. 

 

 

/Kent

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