[2020] Matchmaking takes too long PC

Hey @jacksonsteed, 

Let's try running through some troubleshooting to see if we can help with the matchmaking issues you've been seeing. 

I'd recommend starting off with the basic connectivity steps from the EA Help website. If you're still having trouble finding a game after that I'd recommend running through the PC-specific steps as well. Let me know how that goes when you've got a chance. 

Thanks!

/Kent

@jacksonsteed 

Thanks for following up and letting me know. 

When you've got a chance could you try changing the DNS in Windows to see if that helps as well? I've seen some cases where using a different DNS can help with issues like this. 

You can update your DNS under the TCP/IP Settings in Windows. For more information on how to get there check out the Microsoft Support website. If you choose the Manual option you can enter in a specific DNS you want to use. I usually go with the public Google DNS (primary: 8.8.8.8, secondary: 8.8.4.4), but if there's a different DNS you would prefer using that's OK as well. 

Let me know if that helps at all with getting into a match. Thanks!

/Kent

Thanks for the updates, everyone. 

The team put out an update last night that should have helped with some of the matchmaking issues that people have been seeing. Have you had a chance to play at all since then? Are you still running into any trouble finding a match? 

/Kent