Hi @witchclass.
If you're still not seeing the Twitch Prime loot on your account I'd recommend getting in touch with the EA Help team so they can take a look.
For more info on how you can set up a case with them check out the EA Help website. You can also speak with them via Twitter or Facebook as well if you prefer.
/Kent
I'm afraid that's not something we would be able to do. The EA Help team should be able to look into your account and see what they can do to help.
If you're still having trouble setting up a case with them I'd recommend clearing out your browser cache to see if that helps. I've seen some cases in the past where cached data in the browser can cause some issues setting up a case on the EA Help website.
If you're still having trouble getting a case set up after that let me know.
/Kent
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