about 4 years ago - EA_Kent - Direct link

Thanks for giving it a shot!

 

Hopefully we won't need to reinstall entirely. There is one more thing I'd like to try. What happens if you start up your PC in a Clean Boot before you launch the game? If there's anything else running that's causing trouble that may help to get around it. 

 

For more info on how to set one up check out the EA Help website. Let me know if you're still seeing the same issues after that. Thanks again. 

 

 

/Kent

Kent.png
about 4 years ago - EA_Kent - Direct link

Hi @ReyleenKovacs

 

I appreciate you following up!

 

When you've got a chance can you share a DxDiag so we can take a look? For more information on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread. Thanks!

 

 

/Kent

Kent.png





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