Hey @vhong88212,
I'm a bit confused on what's happening. Your game progress should carry over from Origin to Steam as long as you connect it with your EA Account. When you first log into the game on Steam it should have prompted you to connect it with an EA Account. Did that not happen for you?
/Kent
Hmm, I'm not sure. As far as I know the difference in player ID between Origin and Steam shouldn't cause a problem because of the way the account system is set up. I'm wondering if maybe the wrong account was linked up somehow.
/Kent
Ah, I see. This is a limitation of the account system, I'm afraid. Because of the effect it has with some games, Apex Legends included, the team may not be able to unlink the accounts.
/Kent
Hi @Typhosaurus,
I'm afraid we don't have a way to look into account issues here on Answers HQ. I can really only suggest getting in touch with the EA Help team so they can take a look and see if there's anything they can do to help with this.
You can find more information on how to set up a case with them over at the EA Help website. If you prefer you can also speak with them over Twitter or Facebook instead.
/Kent
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