about 4 years ago - EA_Kent - Direct link

Hi @xmunroe3155

 

There was a patch that just went out today that should have addressed a few Club-related issues. Are you still having trouble joining a Club or sending invites after today's patch? 

 

 

/Kent

Kent.png
about 4 years ago - EA_Kent - Direct link

@xmunroe3155 

 

Hmm, gotcha. Just to confirm, are you on an underage account? I'm curious if that may have any effect on searching or joining Clubs. 

 

 

/Kent

Kent.png
about 4 years ago - EA_Kent - Direct link

@xmunroe3155 

 

Do you know if you have another PSN ID linked up to the same EA Account as the one you're currently using? We've recently seen some situations where having multiple PlayStation accounts connected can cause some weird issues with Clubs as well. 

 

 

/Kent

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about 4 years ago - EA_Kent - Direct link

@xmunroe3155 

 

Gotcha, thanks for the update!

 

Would you mind if we try out some troubleshooting to see if there might actually be a connection-related issue that's causing this? I'd recommend starting off with the basic connectivity steps from the EA Help website first to see how that goes. 

 

If you're still having trouble after that check out the PlayStation-specific steps as well. Let me know how that goes when you've got the chance. Thanks again!

 

 

/Kent

Kent.png
about 4 years ago - EA_Kent - Direct link

@xmunroe3155 

 

Thanks for following up! Do you know if you have more than one PSN ID linked up to the same EA Account you're currently using? 

 

 

/Kent

Kent.png





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