Original Post — Direct link
I have been removed from a ranked match, for unknowen reason, i was not cheating, and the game said the opposite. Now i have got banned, my team won, and I lost mmr. Please fix this issue, and if its possible, give my mmrs back. Thank you!
almost 3 years ago - Ubi-Karl - Direct link
Hey Nerik04,

Thanks for getting in touch and I am sorry to hear about this.

If you would like to appeal your suspension, please reach out to us via one of the following channels:

1. Support website
2. Facebook
3. Twitter

Please note that we're unable to discuss the outcome of this via forums and this can only be disclosed to the owner of the account.

Should you have any questions, let us know!
5 months ago - EA_Mako - Direct link

Hey @nabooy,


Just as a heads up, I've edited your post. If that language resulted in a ban in-game, it's best not to repeat it on the forums, thanks! Standard smile


Regarding the action itself, only our Terms of Service team can review appeals.


If you've just appealed the one time, you're welcome to submit a new appeal and another member of our ToS team will take a look.


If they've already completed multiple reviews and declined to remove the action, I'm afraid that would be final and not something we'll be able to change either.


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