[2020] Missing skin and Currency

Hi @Ark-Three, 

When you've got the chance please reach out to the EA Help team so they can pull up your account and take a look. I'm afraid that missing content isn't something we can investigate here on Answers HQ. 

For more info on how you can get in touch with them visit the EA Help website. If you prefer you can also speak with them over Facebook or Twitter as well. 

/Kent