21 days ago - EA_Mako - Direct link

Hey @RolbioDukra,


I'm afraid we cannot make any changes to your account via the forums.


If you're ever in a situation where your coins do not show up in-game, please be sure to grab these screenshots and contact support directly so they can assist.


In this case if your account has been banned, that will need to be reviewed by our Terms of Service team before any changes can be made to the account such as refunds or granting the coins.


Please create a new appeal and the ToS team will contact you via email as soon as that investigation is complete, thanks.