Hey @efmdaniells ,
Thanks for your message! That's indeed an odd one and I'm sorry to hear you are not able to buy any Apex coins from within the game via the Steam Wallet.
Could you let us know if you can log in just fine on your EA account via www.ea.com or www.origin.com and whether other Steam payment methods work just fine and it's only the funds on the wallet that cause issues?
- EA_Neil
So trying to buy them via the Origin version of the game does not work either for you then? Did you already contact us before via EA Help over either chat or social media just to make sure nothing looks odd on our end on the account stopping this?
- EA_Neil
I can't guarantee they'll be able to solve it as I'm not sure where the problem lies for you but if it's something off about the EA account itself causing it they should be able to have a look and see if they can solve what's potentially causing it.
If you don't get the chat option try to log out on the help.ea.com website and then see if the following link here gives you the chat option instead. Once on the chat give the right email for the EA account.
- EA_Neil
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