about 1 month ago - EA_Kent - Direct link

Hello @gosabato

 

If you're still getting this same error message there are some steps we can try that might help. When you have a chance can you try running through the basic connectivity steps from the EA Help site to see how that goes? 

 

If the same error is still coming up after that please try the PlayStation-specific steps as well. Let me know if you're still getting the same error message afterward. Thanks!

 

 

/Kent

16 days ago - EA_Kent - Direct link

@kaiscott2006 

 

I get that. Losing RP is always frustrating. That's why I wanted to see if there was anything we could do to help stop it from happening again. If you're having the same issues can you try running through those steps I mentioned in my post above? 

 

If you're still seeing the same error message after that please let me know. 

 

 

/Kent






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Connection troubleshooting
If you can't connect online or get disconnected from our servers, troubleshoot your connection to fix issues you may have when connecting to an EA game.


Connection troubleshooting
If you can't connect online or get disconnected from our servers, troubleshoot your connection to fix issues you may have when connecting to an EA game.


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