Hi @Dpezzah.
I wonder if there might actually be a connection issue of some kind causing this to happen. Can we try out some troubleshooting steps to see if it helps with the issues you've been seeing?
A good place to start off would be with the basic connection steps from the EA Help website. If the same issues keep happening after that check out the Xbox-specific steps as well. Let me know if you're still running into these same issues afterward. Thanks!
/Kent