almost 4 years
ago -
EA_Kent
-
Direct link
Hi @AlsoNotAA.
I'm really sorry, but this is not something we would be able to investigate here on Answers HQ. The best course of action would be to contact the Terms of Service team so they can review the account. They would need to see if the ban can be lifted.
If you've already contacted them that is all you would need to do for now. They will follow up via email as soon as possible.
/Kent