about 4 years ago - EA_Kent - Direct link

Hi @irekskii

 

If you're still not seeing the coins you purchased please reach out to the EA Help team so they can take a look. Unfortunately we don't have the ability to look into missing content here on Answers HQ. 

 

You can find more information on how to reach them over at the EA Help team. If you prefer you can also speak with them over Twitter or Facebook as well. 

 

 

/Kent

Kent.png
about 4 years ago - EA_Kent - Direct link

Hi @CloakandKill

 

Are you still seeing this same issue when you're trying to purchase Apex Coins? If so, where are you located, if you don't mind me asking? 

 

 

/Kent

Kent.png
about 4 years ago - EA_Kent - Direct link

@CloakandKill 

 

Thank you!

 

The team is aware of the issues that some players are having with purchasing points, and they are currently investigating. Thanks for bearing with us while this is under investigation!

 

 

/Kent

Kent.png
about 4 years ago - EA_Kent - Direct link

Thanks everyone, 

 

The Apex Legends team is still investigating the issues with purchasing Coins. I don't have a time frame on when this may be fixed, unfortunately. Thanks for your continued patience on this while it's under investigation. 

 

 

/Kent

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