[2019] Xbox Known Issues: Update 5.0

Hey folks,

Wanted to let you know that we're tracking the two issues below as a matter or urgent priority for Xbox Battlefield players:

• Some Xbox users who have previously held an EA Access subscription are being disconnected from EA Online if they press the Guide button during gameplay

This is a recurrence of an issue we have previously patched, but a different cause. We are working at full speed to correct the issue

• Game sharing on Xbox is not behaving correctly for multiple accounts on the same Xbox

If you make use of the Home Xbox functionality to share access to Battlefield V with other users on the same Xbox, it's currently detecting the additional profiles as 'Trial Users' and preventing you from accessing the full game as normal. This is unintended and we're working to correct that as fast as possible.

We'll be updating our Trello as we progress with these problems, and I'll be sharing more updates on all of these issues across the usual channels as and when I receive them. If you spot additional issues with the update once you have it downloaded, don’t be shy to let us know here!

Big thanks,

Freeman

Edit - We've just deployed a backend fix that should solve a seperate issue for Xbox Battlefield players who were being told that they were a Trial user, when they owned the full game. You may need to Restart your Xbox in order for the change to take effect, but you should be good to go now!