Original Post — Direct link

At the beginning of a match, all I want to do is customize my class, but I get forcefully kicked out of the menu at least 2-3 times at the start of a match. It baffles me how this is still a thing almost a year after launch.

External link →
about 5 years ago - /u/PartWelsh - Direct link

Originally posted by KINGTUT10101

Lol

I recognize that this is never going to be an acceptable answer. The best response we can ever provide is that we're delivering a Change in our next update.

Regardless, I have shared this with the crew today.

about 5 years ago - /u/Kenturrac - Direct link

Originally posted by 6StringAddict

It's weird that you guys don't see these little annoyances yourself. You guys play the game too, right?

That's never the issue. Of course we play the game ourselves. Some of our folks are so dedicated that they are in the top 5% of playtime, but none of that really informs priorities on the work we do.

A work day has 8h. Those are spent on fixing up existing stuff, working on new stuff, playtesting, meeting, etc. When you have something like this, it might end up low on the list of priorities. I mean as annoying as it might be for one, it's not really a game changing issue. You can probably imagine that finishing up the next big releases take a lot of attention and time.

We are taking all those issues you guys highlight very seriously. We have a channel where we literally collect all slightly upvoted post from this reddit and other social media sites (forum, twitter, youtube, etc), evaluate the issue and enter it into our database. Depending on time available and priority we take them piece at a time and fix them.

I hope this gives a little bit of insight into our processes. :)