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Please send me your ATVI ID via DM.
Please send me your ATVI ID via DM.
So those who see it and actually get banned? Will they be unbanned and allowed to play? Is this bug actually patched, and there is no chance of us getting banned?
So those who see it and actually get banned? Will they be unbanned and allowed to play? Is this bug actually patched, and there is no chance of us getting banned?
I stated in my post that the bans are not the result of the disconnect or the disconnect error. The recent enforcements are not bugs or errors.
Players that experience disconnects are not subject to enforcement unless they are violating the Call of Duty: Black Ops Cold War Security and Enforcement Policy. As I have always stated, all infractions undergo a thorough review process by the security team bef...
Read moreWe are aware that some players are seeing the Sail 630 Nuclear Bug message and then are unable to connect while seeing a ban message. The ban message is not a product of disconnect errors. For questions about enforcement policies, please visit this link.
I've spoken with our teams regarding the recent Sail 630 Nuclear Bug threads and reports, and here's what I have to share.
Sail 630 Nuclear Bug: This error string is currently presented instead of the standard disconnect language when a disconnect occurs in the Zombies menus on PC. PC players would typically see, "Connectio...
Read moreJust used a token, seems to be working now!
Good to know!
Just sent the onedrive link (dont have google cloud). I have a EVGA gtx1080.
Thank you! Can you share your Battle.net ID with me so I can have our team pull the information from the results? Feel free to DM it if needed.
Manually deleted the whole folder before redownloading >.<.
All good! Can you let me know your GPU model/brand. I'll pass that along to our team.
Currently redownloading the game, will do as soon as that is done. Thanks for the reply.
Sounds good. I'm unsure if an uninstall removes your existing crash reports. Can you check your install directory to see if they are still present?
I have the lastest drivers, maybe go back to the previous ones?
You can elect to make this choice. I would ask that you fill out the survey first as we have you run the crash report executable to assist with discoveries.
Thread Note: I've seen a few reports regarding this crash after taking new NVIDIA drivers. Did you update to the latest too?
Please also consider filling out the following form:
Oh, not just me then (PC). Now stuck in a scan and repair death spiral. BLZBNTAG00000BB8
Can you please give this a try prior to performing a complete reinstall?
Thread Update: Players share a PlayStation workaround, which involves disabling your network while in-game, that we highly advise against performing.
The nature of this workaround could potentially delete / negatively impact your stats and progress on Black Ops Cold War.
Please continue to reach out to our Player Support ...
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