Call of Duty: Black Ops Cold War

Call of Duty: Black Ops Cold War Dev Tracker




31 Jan

Comment

Originally posted by [deleted]

[deleted]

I understand the developers deal with tons of toxicity from this community, and I know a lot of the problems with the game are under activision. And yes of course the developers can block who they want, but is asking to get a stolen account back worthy of a block?

Context is king here. I'm not going to blindly offer a "yes" or "no" for a referencing scenario without details. Let's revisit what I said earlier: It is possible to invalidate any interaction by being unkind or operating in detrimental ways.

I currently consider the interactions I'm having with you to be detrimental, but there is a learning opportunity for you and others and thus, I have engaged. Let us skip this tedious back/forth that you want to engage in, and please point me in the issue's direction. Where is this scenario that you want to champion without directly referencing?

Comment

Originally posted by [deleted]

[deleted]

So many bugs in this broken game, with devs blocking fans on Twitter with honest questions, sad to see.

  • Bugs: We appreciate our fans who share them with us, and we're working to address them when and where possible.
  • Blocking: My developers and I can block whomever we please and without detriment to our jobs. Players that choose to invalidate feedback by presenting it in unkind, detrimental ways or engage in bad-faith engagements receive blocks without remorse. It's simple. One has to be kind. That doesn't mean one can't be frustrated or irritated, and this doesn't mean I'm looking for players to be obsequious. I expect people who engage with me, or my development team, to not be hostile or encourage hostile behavior. Most players get this, to be quite honest, but those who don't seem to want to show the surrounding space how hard to approach they can be.

30 Jan

Comment

We're investigating this and a specific callout to make here is that we rolled our latest update from January 29 back. If this issue is happening still, after 5:30 pm/PT on Jan 29, please let me know.

Comment

Originally posted by [deleted]

[deleted]

It's the same thing. Same attachments on the same gun, with the same models.

Entirely different teams, however. While it may be a Black Ops Cold War weapon, our partners at Raven manage + operate Warzone. So /u/BananaDerp64's callout regarding this being a different game is important for your peers. We appreciate posts like this from /u/MrGidz, but I would indeed need to steer them in the right direction. Fortunately, I can share this with my peers.

Banana and Gidz, thank you for taking the time to share and teach.

Comment

Originally posted by Astregone

What does the update add? Every time there's a patch I can't seem to find the patch notes anywhere at all.

We post large update patch notes over at https://www.treyarch.com/game-intel. This was a small security update that did not receive a pass of notes as security update related notes are typically generic (for good reason).

We have since rolled this update back due to the crashes related to Sanatorium.

Players may need to disconnect from Black Ops Cold War to take the update if they haven't already done so in the last 30 minutes. (Posted at 4:15pm/PT Jan 29 202)


29 Jan

Comment

We'll be releasing stability updates next week with the launch of Firebase Z. We're also currently tracking reports of crash errors on Sanatorium 24/7 after today's small update.

Comment

Originally posted by SuperTacoComputer

As I said I never got an email at all. Not even an email stating a ticket number or anything. I simply hit the support tab and sent the message about what happened and never heard from there on.

Strange. Please start by reaching out to our Player Support on Twitter. Shoot them a DM with all the information possible.

Comment

Originally posted by SuperTacoComputer

On call of duty's website where it says support I contacted them weeks ago about this issue. I never heard back from anyone.

Do you have a ticket number?


28 Jan

Comment

Originally posted by RequieM4130

/u/foxhoundfps

Can you help this fellow?

This person needs to start a case with our Player Support.


27 Jan


26 Jan

Comment

Thank you to the players who have tagged me into this thread. Reporting in-game is the correct course of action for those you suspect or encounter that violate our Call of Duty: Black Ops Cold War Security and Enforcement Policy.

All infractions undergo a thorough review process by the security team before enforcement.

Comment

Originally posted by MrBrainz

I have this bug too. Lost my Dark Ops badges too. Same thing with switching between PS4 and PS5 versions.

When would we see this update? My combat record still says I've played less that 18 hours and I'm level 217. Will I get my Dark ops challenges back? Do you have to fix on a 1 by 1 basis? My PSN is Mr_BrainZ

Thanks so much

Please DM me your Activision ID and I'll forward it to our team and we'll see what we can do.