over 2 years ago - MilenG_Sharkmob - Direct link
Hey, Illina! Early Access is an important time where we really aim and try our best to deliver the best experience possible, so it is unfortunate to see that this matter has been troubling you. What I would suggest you in this case is to go visit our Support Page and give some more information about this issue, so our team can investigate further:

https://support.sharkmob.com/hc/en-us/requests/new?ticket_form_id=1900000023293