18 days ago - Mayra - Direct link

Greetings everyone,

We understand the frustration around this issue and we are working on solving it as fast as we can. We are working closely with G-Portal to pinpoint exactly what’s happening with those PvE-C servers as it seems to be only related to the Playstation platform.

We will update you as soon as we have news on the matter.

18 days ago - Hugo - Direct link

For those experiencing this issue, please reply to the following thread with the requested details:

Any additional information we’re able to gather based on your input will be extremely useful.

16 days ago - AndyB - Direct link

Popping in to apologize for seeming like we didn’t care or brushed it off. Certainly not our intent, but if that’s how it seemed then we’re sorry!

Please do note that just because it’s not mentioned on a stream doesn’t mean the team isn’t aware of it or not already working their collective behinds off on a solution. We’re looking into the ‘loading screen’ issue and the co-op issue now.

Edit: Believe us, we know these issues suck. As soon as we know more, we’ll let you know.

Edit 2:

I do believe we’ve switched decay off on PS4 PvE-C servers as of a few hours ago today. If it isn’t showing up then it should apply upon the server’s regular restart cycle. If it’s still an issue then please let us know, if at all possible (provided you or someone can actually get in)

16 days ago - AndyB - Direct link

This is probably a discussion for a different topic or direct message, but I do get what you’re saying. This is all I’ll say about it in this thread since it’s off-topic.

Generally speaking, we as developers have to be mindful of where and when we post as that may end up causing distractions in topics (for example, people seeing a dev reply in one thread but not another, and then coming to that thread to derail it and ask for attention for another issue).

If we’re posting everywhere all the time, that potentially dilutes the impact or information folks want to see. As another example, if we’re posting a bunch here and socializing (which we do like to do), but then some folks who are solely looking for answers for an issue have to go through even more potentially irrelevant posts from us, and that could get frustrating. I hope that makes sense. That’s my perspective, anyway.

Basically, we (currently) like to keep a more deliberate presence on the forums for important messaging, acknowledgements, and announcements. If you find us on Discord (such as the unofficial Conan Exiles discord, or the modding discord, chances are you’ll find more social chatter from community staff and developers alike.

Always open to feedback though. Thanks for that, and thanks for accepting my apology. :slight_smile:

16 days ago - Mayra - Direct link

Greetings,

We still don’t have an ETA on the decay timer. We will continue to investigate and update this thread once we have news.

Apologies for the wait and thanks for your patience.

16 days ago - AndyB - Direct link

The server command was sent yesterday, but it appears an issue is causing the setting to not actually stick, which is incredibly frustrating. We’re looking into the matter.

15 days ago - Mayra - Direct link

Greetings everyone,

It has now been confirmed that the decay timers are deactivated on all Playstation PvE-C servers. As we continue to work on the connectivity issue. We’ll update you all again once we have some news on that front as well.

Thank you all for your patience and support.

15 days ago - AndyB - Direct link

Hey there, this issue is still being investigated, but we cannot offer any estimate or guarantee on a timeline for a solution at this moment. It pains us to say that but we’d rather set the expectation than leave you hanging. I’m sorry.

15 days ago - AndyB - Direct link

Indeed, we’ll continue working within our capabilities alongside G-Portal and as soon as we have updates, we’ll let you know. Thank you for your patience.

14 days ago - AndyB - Direct link

While it’d be nice to be able to excuse the issue on a malicious attack, I do believe this one’s actually on us. :sweat_smile:

12 days ago - AndyB - Direct link

Ongoing, but no breakthroughs at this time.

11 days ago - Mayra - Direct link

Hello everyone,

Unfortunately, we still don’t have an ETA. Our team is working on it every day trying to figure out what happened in those particular servers. As we didn’t have the same issue on Xbox or PC PvE-C servers.
We’ll keep you posted.

Thanks for your patience and understanding.

10 days ago - Mayra - Direct link

Hello everyone,

Our team was able to reproduce the issue on our end and it’s now working on solving it. We’ll share more news once we have it. :slight_smile:

Thanks for your patience.

9 days ago - AndyB - Direct link

We’ve managed to reproduce the issue on an internal test server and have a possible lead on the underlying cause of the issue. We do not have an ETA on a full-fledged solution yet, but the investigation continues and appears to be bearing fruit, which is good. Thanks for your patience!

7 days ago - AndyB - Direct link

Yep, decay timers are still off for now. We’re looking into some of the affected servers (interestingly, not all servers appear to be affected). My layman’s understanding of the issue is that it stems from invalid network traffic (I’m a community manager, not an engineer), but hopefully we can get a proper fix ASAP.

4 days ago - AndyB - Direct link

Hi friends! We understand seeing the co-op fix go out today raised some hope for folks in a solution for this issue. The investigation continues.

4 days ago - AndyB - Direct link

We understand this has been an ongoing issue for longer than the most recent reports (or this thread). I can only assure you that it’s being looked at as of this writing.

4 days ago - Ignasis - Direct link

Hey @Rollotomozi

Avatars and Decay have been disabled on PS4 until we address the loading issue and an exploit involving avatars.
We’ve merged your thread into this one.






Recent Conan Exiles Posts

about 9 hours ago - AndyB
about 16 hours ago - Ignasis

Links in this thread

/u/rollotomozi


/c/conan-exiles/exiles-ps4-updates/55


Feedback thread: Server loading and connectivity issues after 2.3
Greetings Exiles, We’re currently aware of the infinite loading screen and PvE-C-specific issues on this platform and are looking into any possible causes for both issues with high priority. If you’re experiencing this…


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