Sorry for the confusion with our account system! A “cancelled” account means we cannot bill you automatically; you’d need to manually reactivate your account if you wish to continue your premium membership. It does not close your account nor cancel/deactivate any current premium membership time.
Your client username/password MAY DIFFER from what you use to log in to the account page. Typically they’re the same, but if you change the game password it may take up to 15 minutes for the changes to take effect.
If you have any specific questions about your account, please message me directly. Hope that helps!