[2021] Funcom Supports Bigotry by Inactivity

Hello! Just wanted to pop in here to comment on a couple things:

First, we still have to stress that the best practice for these sorts of reports is to use our Zendesk help portal - I understand our response times may be slower than you’d expect or want, but please be assured this matter is being investigated and will be addressed as quickly as possible. We can only kindly ask for your patience in the meantime.

Second, we urge you to not conflate a delayed response to your ticket with endorsement of bigotry and discrimination. We absolutely condemn all forms of discrimination and hateful commentary, especially towards marginalized groups. The behavior on display in the OP is 100% not welcome in our community, and while we cannot disclose the exact outcome of this report, please be assured your report will be acted upon.

All that said, we do ask that you not ‘name and shame’ on the forums as mentioned, and while we understand the desire to publicly call out reprehensible behavior like this, it is still against the social guidelines. If you’d like to discuss our forum policies, my DMs are open.

Thank you for your understanding and patience.

Again, while we understand the desire to call out this kind of behavior, it’s still against the forum rules. Closing thread.