over 2 years ago - AndyB - Direct link

Hi there, we apologize for any confusion caused by the Zendesk interface. You can submit your request under any category, but please make sure to include “Funcom ID Change Request” in the first line of the description and that should be fine.

Please note: Each request must be manually reviewed and approved on a case-by-case basis, so this is not a guarantee you’ll be able to get your name changed.

over 2 years ago - AndyB - Direct link

Yeah, if your FuncomID contains your legal name then that’s a likely case where we can change it. As long as the request has been submitted, a representative will be with you as quickly as possible.