over 2 years ago - AndyB - Direct link

We’re currently looking into the issue. Thank you for your patience!

over 2 years ago - AndyB - Direct link

Still looking into it, situation has not changed.

over 2 years ago - AndyB - Direct link

Looks like clients started recovering approximately 2 hours ago (19:15 UTC / 2:15 PM EST) and seems to be holding steady in the past several minutes. Your mileage may vary at this moment, but as of this writing I was able to access the website and log in from home with my character, without any work VPN.

over 2 years ago - AndyB - Direct link

It looks like all the DNS whackery that happened today hasn’t fully propagated everywhere so there’s definitely some folks who may still not be able to log in. You may want to try rebooting, and there’s been some suggestions on discord to change your DNS settings to either google or cloudflare, if you’re comfortable messing with network settings. Otherwise you’ll just need to wait it out, I’m afraid. Will keep an eye on things.

over 2 years ago - AndyB - Direct link

We’ve added 3 days of Patron time to all non-Steam users. Steam Patrons who were active during this time may contact us directly for assistance.