over 2 years ago - Dana - Direct link

Hi @mnky6123

Could you please confirm the server number you experienced this issue?
Also the location of your base and when (date) did this happen?

As stated in our official server rules we are unable to restore any of the lost items.

Thank you for helping us in this investigation.

over 2 years ago - Dana - Direct link

The reason for closing that thread is that you need to reach out to the team over on Zendesk when it comes to account matters.

If the disappearing base is not a result of a suspensions then please make sure you add as much inforamtion as possible in your ticket so that the team can investigate the issue further.