over 3 years ago - AndrewT - Direct link
In the game launcher please set Display mode to windowed.

IF that doesn't help, Has the game ever run OK on this computer? Or never?

IF NEVER:
Install ALL these Microsoft modules:

Download Microsoft Visual C++ 2010 SP1 Redistributable Package (x86) from Official Microsoft Download Center

www.microsoft.com www.microsoft.com

Download Microsoft Visual C++ 2010 SP1 Redistributable Package (x64) from Official Microsoft Download Center

www.microsoft.com www.microsoft.com

Download Microsoft Visual C++ 2015 Redistributable Update 3 RC from Official Microsoft Download Center

www.microsoft.com www.microsoft.com

Download DirectX End-User Runtimes (June 2010) from Official Microsoft Download Center

www.microsoft.com www.microsoft.com (run dxsetup.exe after extracting from this download)

Add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.


IF IT USED TO WORK:
Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox/CK3 folders
- re-install game in Steam, run a Steam Verify when done.
- add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again.


If those don't help:
DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox/CK3/pdx_settings.txt .
From your Documents/Paradox/CK3/logs/ folder, attach system.log , error.log  
over 3 years ago - AndrewT - Direct link
DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.
Patrykzii said: I had a message that something went wrong at visual 2015. It previously work correct .
If that just says a newer version is already installed, that's fine. If it said anything else, please tell us what that is!  
over 3 years ago - AndrewT - Direct link
Patrykzii said: IN translation it means te installation didn/t go well
If that just says a newer version is already installed, that's fine. If it said anything else, please tell us EXACTLY what that is! Thanks.  
over 3 years ago - AndrewT - Direct link
That's probably fine then. All the other installers went okay?

DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.  
over 3 years ago - AndrewT - Direct link
I can see that your Windows 10 has not had any major updates applied for over 3 years. Our games are only ever tested against Windows that is fully patched up.

Please run the Windows Updater app, and look for a new Win 10 version to install - not a patch or update but a whole new version. Apply that and reboot. Then run the Updater again, apply everything it finds, reboot, run it again ... keep doing that until there is nothing to apply. Boring I know, but you have a lot of catching up to do!

I expect the game will then work for you.

Good luck with that!  





Recent Crusader Kings 3 Posts

1 day ago - /u/
10 days ago - PDX-Trinexx