Crusader Kings 3

Crusader Kings 3 Dev Tracker




07 Apr

Comment
    AndrewT on Support Forums - Thread - Direct
What was the nature of the upgrade?

I take it that was attempting to deal with the startup issue in your other thread - did it in fact help? I guess it must have, or you couldn't get into the game to have this new problem!

Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.
Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, cap refresh rate at 60.  
Comment
    AndrewT on Support Forums - Thread - Direct
Well, the game's developers do not read or post in this forum. In fact I'd suspect this is more an issue for the product manager than the dev team per se.  
Comment
    AndrewT on Support Forums - Thread - Direct
This is since the 1.8.2 patch, is it? Any mods in use?

Can you give more details about these crashes please?  
Comment
    AndrewT on Support Forums - Thread - Direct
I see you run AISuite3.exe . Please unload that, or prevent it running at boot time then reboot - it's caused problems with our games for some time.

And with those errors, Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox Interactive/CK3 folders
- re-install game in Steam, run a Steam Verify when done.
- add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.

In particular make sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again.


THEN Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.

The... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
So far as I know we have no way of making Steam add more discussion forums, I'm afraid.  

06 Apr

Comment
    AndrewT on Support Forums - Thread - Direct
Arazin said: Same problem, maybe it's after reverting game for 1.5 version (for play goa2) or after new dlc... Game just crush on startup (OR when i open map/select ruler).
Already use all tips from this thread.

Upd: Logs says "not enough vram". Ok. I close ALL programs (browser, discord, wallpaper engine) and he work! Really!? Why? How it works!?
Spec:
OS: Windows 10
RAM: 16GB
GPU: GTX 1050ti (4gb)
Processor: AMD Ryzen 5 3500 (6 core)

Upd2: okay.... now i can't play with open browser(opera gx) WHY!?
Plea... Read more

05 Apr

Comment
    AndrewT on Support Forums - Thread - Direct
paddypatch said: I am also having the same problem tried all the trouble shooting recommended but was unsuccessful
That is not the same problem - the OP here was not getting the JavaScript error you see. Please make your own new thread in future, thanks.


This may be a bug in the launcher, which seems to require MacOS 12 now. Were you at all thinking of updating MacOS? If so please do that and confirm for me that it helps, then I can report that to the developers.  
Comment
    AndrewT on Support Forums - Thread - Direct
captnchuck67 said: same thing is happening to me. i am getting a launcher update failed when i start the game.
That is not the same thing at all! The OP's launcher runs fine, their game won't start from it. Please start your own new thread in future, thanks.

Please try this:

- uninstall Paradox Launcher v2 from the Windows "Apps and features" utility, if still present.

Delete the following folders if still present:

- C:/users/{userName}/AppData/Local/Programs/Paradox Interactive/
- C:/users/{us... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
You posted in a thread on an unrelated problem on a different OS, so I've moved you into your own thread.


Please delete the ~/Library/Application Support/Paradox Interactive/ folder. To see it go to the Finder, hit command-shift-G (ie Go To) and paste in ~/Library/Application Support/ . Then run the game from the PLAY Button in Steam, to reinstall the launcher.

If that does not get the launcher running, we will need these files from that same folder:

Attach ALL .log files Found here ~/Library/Application Support/Paradox Interactive/launcher-v2/


Meanwhile you can run the game from ck3.app directly from Finder.  
Comment
    AndrewT on Support Forums - Thread - Direct
Well, frankly, I'm not the best person for hardware support, been specialising in software for over 20 years. My colleague @jpd is very experienced in that area, otherwise if you have a trusted computer shop ...


If none of this comes to anything, I will say that we are seeing an issue very like this with Victoria3 - I've just transferred some threads on it to Bug Reports for that game. The commonality is a similar version of our game engine Clausewitz, plus the Jomini framework. However why several people get the issue with Vic3 but only you, or a very small number, with this game I can't see.  

04 Apr

Comment
    AndrewT on Support Forums - Thread - Direct
Skad said: WRT a Windows reset, do you see value in wiping other drives,
No, what's on other drives really shouldn't affect this issue.

There are two options - a Windows Reset and a full wipe and re-install. The first is less trouble but also less thorough ... I guesas your choice would depend on your level of experience in such procedures.

As far as hardware goes, swapping out is an option but I was thinking more of CPU and memory checks.  
Comment
    AndrewT on Support Forums - Thread - Direct
I'm running out of ideas on this one I'm afraid. Looking at the dxdiag again I see ck3.exe has had two completely unrelated crashes recorded in there, plus some AppHang events. Very unusual if this was a game problem or bug! That would more normally point to a Windows or hardware problem.

My instinct at this point is to suggest a Windows reset and a thorough hardware check; how do you feel about that idea?  
Comment
    AndrewT on Support Forums - Thread - Direct
That does NOT sound good! My instinct at this point would be to recommend a Windows Reset at the least, plus a thorough check of hardware.

How do you feel about those ideas?  

03 Apr

Comment
    AndrewT on Support Forums - Thread - Direct
I see you have Avast! which has been a problem with our games in the past, if not so much recently. You are confident you added ck3.exe to all its exceptions lists? And prevented it doing realtime scans of the Steam/SteamApps/common/CK3 AND Documents/Paradox Interactive/CK3 folders?

Disable the Discord overlay.

That's all I see in there that's caused problems for us before. Of course the major difference in those two machines is Win10 vs 11 , but we know the game does run on Win 11 in general!  
Comment
    AndrewT on Support Forums - Thread - Direct
I am sorry, I cannot see what is wrong on this machine or Windows installation to prevent our game starting.

I take it Stellaris and EU4 work okay for you?  
Comment
    AndrewT on Support Forums - Thread - Direct
SteelCityColt said: No such file or directory
Then you are in the wrong folder. You need to be in Steam/SteamApps/Common/CK3/binaries/ for that to work.

SteelCityColt said: This folder doesn't exist.. ...
Read more

02 Apr

Comment
    AndrewT on Support Forums - Thread - Direct
So it's something on this problem machine getting in the way, it seems. Can I please get a new dxdiag.txt from both machines.

And on the problem machine, install and run the free utility Speccy. Send its output to a text file and attach that here, thanks.  
Comment
    AndrewT on Support Forums - Thread - Direct
Try running ./ck3 in a terminal command line session. What output do you see on the screen there?


Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , error.log , exceptions.log

Also in Steam please click on Steam-Help-System Info, and paste everything there into a text file and attach that here.  

01 Apr

Comment
    AndrewT on Support Forums - Thread - Direct
Go into Ransomware. Enable Controlled Folder Access if disabled, and add these to its Apps Allowed Through list:

ck3.exe (in the Steam CK3-binaries folder)
dowser.exe (in the Steam CK3-launcher folder)
C:/users//AppData/Local/Programs/Paradox Interactive/launcher-v2.2023.4.1/paradox launcher.exe
C:/users//AppData/Local/Programs/Paradox Interactive/bootstrapper-v2.exe

If that doesn't help, you can disable Controlled Folder Access again.

Disable the Discord overlay.

Right click on Documents in the left column of File Explorer, just under This PC there. Go to properties, location. What does it say in there?  

31 Mar

Comment
    AndrewT on Support Forums - Thread - Direct
I'm running out of ideas on this one, I have to admit.

What antivirus app do you use? Is ck3.exe in all its exceptions lists?

Please install and run the free utility Speccy. Send its output to a text file and attach that here, thanks.