Crusader Kings 3

Crusader Kings 3 Dev Tracker




31 Mar

Comment
    AndrewT on Support Forums - Thread - Direct
What if you make a new Windows user and log into Windows with that - do you get the same problems with this game?  

30 Mar

Comment
    AndrewT on Support Forums - Thread - Direct
Sorry, my error, I was thinking of Nahimic! Nakama is the external MP service we use, so that's not the issue here. That said I've not seen any crash in it before ...

Did you see any Windows error when ck3.exe failed to start? or what happened exactly?  
Comment
    AndrewT on Support Forums - Thread - Direct
In that dxdiag I see our game Stellaris crashing in nakama-cpp.dll , which has caused problems before. Try unloading that utility, or prevent it running at boot time then reboot.

If that doesn't help, what happens if you run ck3.exe directly from file explorer? Do you see any Windows error then?  

29 Mar

Comment
    AndrewT on Support Forums - Thread - Direct
Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.

Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, cap refresh rate at 60.


If those don't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , error.log , exceptions.log  
Comment
    AndrewT on Support Forums - Thread - Direct
Skad said: I'm a bit confused by your suggestion to "try it on any other machine", as I'm not interested in preserving the save, but rather being able to play the game on this machine.
It was purely a diagnostic step to confirm that the issue is confined to your machine.  

28 Mar

Comment
    AndrewT on Support Forums - Thread - Direct
I was able to run that last_save.ck3 for some game years with no problem.

Can you try it on any other machine you might have access to, or this machine but a new Windows user on it?  
Comment
    AndrewT on Support Forums - Thread - Direct
As there are no mods involved this must be a game bug. Please make a new thread in Bug Reports and attach the affected save file there, plus instructions QA will need to generate the problem.

Then put that campaign aside, and try it as you see new game patches come out.

Sorry for that problem!  
Comment
    AndrewT on Support Forums - Thread - Direct
Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.

Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, cap refresh rate at 60.


If those don't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , error.log , exceptions.log  
Comment
    AndrewT on Support Forums - Thread - Direct
Buying a DLC will never render a save unplayable. However with a new DLC release is always a major game patch, which might have that effect.

Generally the patch notes say whether a patch is save game compatible with previous versions or not. If not, the recommendation is to revert to the previous patch to complete the campaign, which is done in the Steam Betas tab for the game.  

17 Mar

Comment
    AndrewT on Support Forums - Thread - Direct
Please cap refresh rate to 60, as I suggested- its at 120 in there.

You should also update to the nVidia driver 531.29 or later, as the previous one had severe bugs.

Good luck!  

16 Mar

Comment
    AndrewT on Support Forums - Thread - Direct
Did those tools find anything to fix?

Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.

Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, cap refresh rate at 60.

If those don't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .  

13 Mar

Comment
    AndrewT on Support Forums - Thread - Direct
If there are no mods in use in this campaign, and it crashes predictably on a given date, that's almost certainly a game bug.

Please make a new thread in Bug Rports and attach that save there for QA to look into.

Then put that save aside and try it as you see new patches come out.

Sorry for that problem!  
Comment
    AndrewT on Support Forums - Thread - Direct
Sorry but we in tech support cannot read dump files, only the developers can do that. Your channel to them is in the Bug Reports forum here.

But try this first:
Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.

Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, cap refresh rate at 60.

THEN test with a new campaign, not any existing one. ANy better?  
Comment
    AndrewT on Support Forums - Thread - Direct
I am sory but I know nothng about mods. Your best source of help for that is the User Mods forum here, post an affected save game there and a list of what mods you use.

Good luck!  

11 Mar

Comment
    Lucododosor on Support Forums - Thread - Direct
Applejacks23 said: AH thank you very much. I feel silly now.
Don't worry :)
Were you able to update the game?  
Comment
    Lucododosor on Support Forums - Thread - Direct
Applejacks23 said: The most recent version available under beta is 1.7.2 . Could this be a problem with my pc itself?

If you're really talking about 1.8.0, it's not available anywhere as far as I know - not even in the beta branch.
Now, if you want the latest version of the game, that would be 1.8.1, and it is NOT in the beta list, as it is the current version. You have to select "None" in that list to be able to update at all.  
Comment
    AndrewT on Support Forums - Thread - Direct
Glocc on da blocc said: Sorry for interjecting but I think I might have a similar problem, I do have my crash files from prior to my increasing of paging size (which didn't help) so if it can help in anyway I'll provide them.

Edit: I forgot to mention I have out of date mods but up until the beginning of this month I've had no prior problems with them
We can't help with modded games here I'm afraid. Do you get this problem in a campaign that's never had any mods used in it?  
Comment
    AndrewT on Support Forums - Thread - Direct
How did the example I linked for you do it then?

Look, I'm sorry it is like this but I cannot help with any of your issues here!  

10 Mar

Comment
    AndrewT on Support Forums - Thread - Direct
I am sorry they have not set up that forum appropriately for your situation. I don't know why that is, it was done for say Stellaris-console.

Nevertheless, that is the official Bug Reports forum for this game and the only way to get reports to the developers. I cannot do that from here.

Can you make your reports there anyway please, and use the free text fields to explain your setup and situation and problem.

Thank you.  
Comment
    AndrewT on Support Forums - Thread - Direct
CrasherKang3 said: The bug report forum isn't set up to report ps5 issues only Windows
So far as I know it is used for both? I mean, there's nowhere else!

I see at least one such report there:
forum.paradoxplaza.com

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