We are working with AMD to identify the root of this issue, apologies.
We are working with AMD to identify the root of this issue, apologies.
Thank you for letting us know - I’ve raised this with our developers.
Sorry about this. We are looking in to it, but I don’t have any immediate solutions. If you would prefer, I can help with processing a refund.
We are looking in to a reported increase in crashes occurring on launch for those with AMD GPUs.
UPDATE 29/05
Read moreAlright - I’ve let our developers know.
Could you please:
AppID
1361210
?Edit: Recommendation removed, because it does not work.
I understand you’ve already reinstalled but could you try verifying your installation? You might be required to do it a couple of times - it’s stuck on loading in some audio-related data.
Are you logged in to the same account on both the Xbox app and Microsoft Store app?
Sorry about this, we’re looking in to it.
Thank you for your report - we’ll check it out.
We’re looking in to it!
Could you try now, please?
There are so many potential reasons for these errors unfortunately. It’s possible something in the article below may help, otherwise, I’m happy to help you with a refund.
Read moreI apologise we’re not able to help with anything Linux-related but there is a small Linux community here that I hope will be able to assist with your issue.
Did you claim the code prior to the 18th of May?