[2023] Tweets by Disneydlv on 21 Feb

@stitchwitch1977 💜

@Didi673Eldred Hi there! We're looking into it. Please keep an eye on our Trello board https://trello.com/b/WY5gDde3/disney-dreamlight-valley-issue-tracker-board. Thanks for your patience and understanding.

@GailRahnie Hi there! The Premium Shop regularly refreshes. At all times, you can see the timer counting down to when the item will cycle out of the Premium Shop. Be sure to check the shop often, as the item you wanted might come back to the shop! 💜

@TrustFairyDust Hi there! Please submit a ticket to Customer Care at https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/. Thank you 🙌

@bananacrossing Hi! Please make sure you submit a ticket to Customer Care at https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/ regarding this issue. Thank you!

@bousmanbaby Hi, Lissie! The Premium Shop regularly refreshes. At all times, you can see the timer counting down to when the item will cycle out of the Premium Shop. Be sure to check the shop often, as the item you wanted might come back to the shop! 💜

@moggybbe The Premium Shop regularly refreshes. At all times, you can see the timer counting down to when the item will cycle out of the Premium Shop. Be sure to check the shop often, as the item you wanted might come back to the shop! 💜

@LilShortyHatter Makes us so so happy to see you're enjoying the game! 🥰💜✨

@LeighECooke We'll pass your report to the team, thank you!

@embawden_95 Hi there! Could you please let us know if you have time travelled in the game recently?

@motherofstar Hi there! We'll share the information with the team. Rest assured that we are continuing to investigate further improvements for the crashing issues. 🙌

@moggybbe 🤗💜

@xX_W0LF_CLAWS_x Hi there! We're looking into it. Please keep an eye on our Trello board https://trello.com/b/WY5gDde3/disney-dreamlight-valley-issue-tracker-board. Thanks for your patience. 💜

@omia_acnh We’ll share your suggestion with the team! 💜

@KennyLammers89 Hi, Kenny! We greatly value your feedback. We forwarded it to the team. 💜 We can't make any promises at the moment, but please don't hesitate to share your suggestions with us again. 🤗

@KingFluffybuns7 We'll pass the suggestion to the team! 🤗💜

@CrystalKeeper11 😍💙💜

@sanba_ami SO cute! 🥰😍

@mounopana Hi there! We're investigating. Please keep an eye on our Trello board https://trello.com/b/WY5gDde3/disney-dreamlight-valley-issue-tracker-board. Thanks for your patience. 🙌

@ToniaDeBeaord We're so happy to see you like it! 🤗 Thanks for the feedback! 💜

@bettynixx Hi there! Make sure to check our Trello board to see if you can find the issue you're facing there https://trello.com/b/WY5gDde3/disney-dreamlight-valley-issue-tracker-board, and keep an eye on it for updates. If you cannot find it on the board, please give us more details and we'll forward it to the team. 💜

@AkForgetmenot49 🥺🥰💜

@Jojocl8714 🏰🏡💜

@ChainsawCutie Scary Squirrels. 🐿️😨

✨A Note on the Premium Shop✨ During this morning's Premium Shop reset, we were made aware of an issue involving the bundles that were included. Premium Shop items are intended to be exclusive to this shop, but today, two bundles included items from Scrooge's Store.

If you purchased either of these bundles, we are working on a process to reimburse you. Please stay tuned. We will provide an update on all of the above shortly. We appreciate your patience.

These items were added in error. We are in the process of removing the Scholarly Study Set and Celestial Book Nook bundles and plan to replace them with the correct bundles.

✨Premium Shop Compensation✨ Earlier today, we removed two bundles from the Premium Shop that featured items that were added in error. Since then, we have replaced them with the correct bundles and plan to provide the following reimbursement to the community ⤵️

We will share when you can expect to receive these in-game mails soon! Thanks again for your patience as we prep the above reimbursement and thank you for your continued help sharing feedback with our team throughout Early Access!

➡️If you purchased the removed bundles: You will receive an in-game mail for each bundle you bought, reimbursing your spent Moonstones. ➡️ALL players: You will receive an in-game mail, granting you all the items from the two removed bundles.