@Irelandreid Hi there! We are aware that some users are still affected by crashing issues and we are working on it, we apologize for the inconvenience. Thanks for being patient and stay tuned to our page for more updates 😊💜
@EvilishxV @Polygon Hi, Nessa! We are aware that some users are still affected by crashing issues and we are working on it, we apologize for the inconvenience. Thanks for being patient and stay tuned to our page for more updates 😊💜
@Mason32290132 Hi, there. Thanks for reaching out and sharing your feedback with us. Be sure we'll send it to our team to keep in mind for future updates 😊
@EricMyers93 @SupportGameloft Hi, Eric. Thanks for reaching out, please know that a fix will be provided shortly. We'll make some announcements in the following days, so keep an eye on our socials 😊
@b__entertained Hiya, Brayden. Thanks for reaching out and sharing your feedback with us. Be sure we'll send it to our team to keep in mind for future updates 😊
@alexatentwo Hiya, Sandra. Thanks for reaching out and sharing your suggestion with us. Be sure we'll send it to our team to keep in mind for future updates 😊
@Fievelbot Hiya, Chris. We are sorry to hear that! Rest assured that the team is actively working on further optimizations so that everyone has the best play experience possible. Thank you for being patient! 💜
@NekoSabs Hi there! We are aware that some users are still affected by crashing issues and we are working on it, we apologize for the inconvenience. Thanks for being patient and stay tuned to our page for more updates 😊
@CarbonCarousel Thanks for sharing your suggestions, Adalia! Rest assured that the team is actively working on further optimizations so that everyone has the best play experience possible. Thank you for being patient! 💜
@SankThePank Hey guys! We're sorry about this but the team is working on it so please be a bit more patient with us as it will soon be fixed. 🤓 Thank you for all your understanding and support!
@MilaneClaudiaN1 Hello there! Our agents will be able to assist you with your issues. Please share your ticket ID with us so we can track and escalate your case for an update or resolution. We appreciate all your support and patience!
@vixenmoonlight Hello Jessica! The team is already investigating the crashing issue and it should soon be fixed, but please let our Customer Care team know about your progress loss via the in-game option as they'll be able to assist you with this.
@alleeycaatt @gameloft Hey! Please let our Customer Care team know about this as they'll be able to resend it to you. You can reach them via the in-game option. 🤓 Let us know how it works out!
@trexalpaca If restarting the game and/or your connection does not help, please let our support team know about this via the in-game Customer Care option as it would help a ton.
@reddevscrafts1 @joshua_boynton @polygon Hey guys! The team is working on fixing the crashing so please bear with us a bit more. Thanks for all your support!
@KNH194 Hello, Kero! Our team is looking into the crashing issue so stay tuned for the upcoming update and let us know how it improves your experience.
@MumSomeone We'll certainly forward this to the team but please also report it with our Customer Care team via the in-game option as it would be very helpful. 🤓