@BlodKingfr @Gameloft_France @GameloftMTL Multiple fixes for quest progression tied to unreachable, missing, and unrecognized items will be addressed in the following update. Thanks for being patient!
@DreamlightDude At this time, due to many players moving to Disney Dreamlight Valley at once, players may need to retry several times to create a Cloud Save account. We realize this isn't ideal, and are working our magic behind the scenes to make this process smoother as soon as possible!
@Stormschaser99 @Unic0rnxX_ Disney Dreamlight Valley is available in Early Access for players who purchase a Founder's Pack or have an Xbox Game Pass membership. 💜
@jemmielou81 Yes! Multiple fixes for quest progression tied to unreachable, missing, and unrecognized items will be addressed in the following update. Thanks for being patient!
@ImpedimentAnn Hi! Could you please let us know if you've tried relaunching the game? If the item's still missing, please submit a ticket to Customer Care at https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/, so our support team can identify your account and look into what happened. Thank you!
@Hallie26983142 Multiple fixes for quest progression tied to unreachable, missing, and unrecognized items will be addressed in the following update. Thanks for being patient!
@WhimsicalMynx @haughtychicken Hi, your feedback is greatly appreciated and we're really happy you're enjoying the game, 🥰 thank you for the kind words. 💜😊
@LorianaDarkPact The following update will also focus on reducing the crashing issues. Thanks for being patient and stay tuned to our page for more details!
@CamoMermaidXoXo Hi there! Could you please let us know your platform? Also, is there a particular instance where the crashing occurs, or does it happen randomly? Please know that these issues will also be addressed in the upcoming update. Thank you.
@Ivy62632072 Hi there! Our team is currently working on an update that will address several situations that have been reported to us, including the crashing issues. Thank you for your support!
@midian1512 @marcy_arte Hi! Could you please let us know if you've tried relaunching the game? If the item's still missing, please submit a ticket to Customer Care at https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/, so our support team can identify your account and look into what happened. Thank you!
@skybananabae Multiple fixes for quest progression tied to unreachable, missing, and unrecognized items will be addressed in the following update. Thanks for being patient!
@GeekDadRoo Multiple fixes for quest progression tied to unreachable, missing, and unrecognized items will be addressed in the following update. Thanks for being patient!
@xShadowMissx @tsukinostxrs Multiple fixes for quest progression tied to unreachable, missing, and unrecognized items will be addressed in the following update. Thanks for being patient!
@p7t4p84b67 Multiple fixes for quest progression tied to unreachable, missing, and unrecognized items will be addressed in the following update. Thanks for being patient!
@Magicbased121 Multiple fixes for quest progression tied to unreachable, missing, and unrecognized items will be addressed in the following update. Thanks for being patient!
@miniwrathh Hi there! Our team is currently working on an update that will address several situations that have been reported to us, including the crashing issues. Thank you for your support!
@Mimioderwat Multiple fixes for quest progression tied to unreachable, missing, and unrecognized items will be addressed in the following update. Thanks for being patient!
@s6boy Hi there! Our team is currently working on an update that will address several situations that have been reported to us, including the crashing issues. Thank you for your understanding!
@Red_Oryx Hi there! Could you please let us know if there is a particular instance where the crashing occurs, or does it happen randomly? Please know that these issues will also be addressed in the upcoming update. Thank you.
@xynthaon Hi there! Our team is currently working on an update that will address several situations that have been reported to us, including the crashing issues. Thank you for your support!
@UStorm45 Hi there! Could you please let us know your platform? Also, is there a particular instance where the crashing occurs, or does it happen randomly?
@GrottoGamers Hi there! Thank you for your feedback. Could you please let us know your platform as well? Also, is there a particular instance where the crashing occurs, or does it happen randomly?
@tianaklask1 Hi there! Our team is currently working on an update that will address several situations that have been reported to us, including the crashing issues. Thank you for your understanding and we apologize for the inconvenience!
@leoatthedisco Hi there! Our team is currently working on an update that will address several situations that have been reported to us, including the crashing issues. Thank you for your understanding!
@zzdarkrosezz Hi there! Our team is currently working on an update that will address several situations that have been reported to us, including the crashing issues. Thank you for your understanding!
@snitch11 We assure you our team is working to improve stability as a top priority, and you can expect updates to be pushed over the next few days. Thanks for your patience and understanding!
@nikki_amelang This issue is known and our team is working to improve stability as a top priority, and you can expect updates to be pushed over the next few days. Thanks for your patience and understanding!
@CarrieRylee9211 This issue is known! Our team is working to improve stability as a top priority, and you can expect updates to be pushed over the next few days. Thanks for your patience and understanding!
@kkooltea Hi there! Our team is currently working on an update that will address several situations that have been reported to us, including the crashing issues. Thank you for your patience!
@GrottoGamers Thank you for your reply! We assure you our team is working to improve stability as a top priority, and you can expect updates to be pushed over the next few days.
@PanicAtTheTato @gameloft We have channels dedicated to such matters (known issues, bug reporting, feedback) on our Discord, https://discord.gg/jFqkteT8. 💜
@meggieboo29 @Mimioderwat We recommend that you DO NOT Time Skip. While we understand that there are many benefits to time skipping, there are also unintended errors. As we are currently in the Early Access period, we will not be prioritizing issues caused by time skipping.
@hazy_stardust We recommend that you DO NOT Time Skip. While we understand that there are many benefits to time skipping, there are also unintended errors. As we are currently in the Early Access period, we will not be prioritizing issues caused by time skipping.
@angelaonyin2 Hi there! Our team is currently working on an update that will address several situations that have been reported to us, including the crashing issues. Thank you for your patience!
@elronster Multiple fixes for quest progression tied to unreachable, missing, and unrecognized items will be addressed in the following update. Thanks for being patient!
Don't miss out on claiming these sweet rewards! You only have a few hours left to play #DisneyDreamlightValley before Sept. 13 12AM EST to claim your exclusive Mickey Mouse Donut Headband and Choco Crocodile Animal Companion! 🍩⌛️ http://pbs.twimg.com/media/FcfOSuoXEBEBW4e.jpg
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