@Brimstonehugs Thank you for the feedback, Brim! We can't promise anything at this time but we'll be sure to forward it to the team. π₯° Thanks for the support!
@magical_mel91 Hi there! We are aware that some users are still affected by crashing issues and we are working on it, we apologize for the inconvenience. Thanks for being patient and stay tuned to our page for more updates! π
@GuymerMichelle Don't threat, Michelle! The team is working on this. In the meantime, our support team can help you through the in-game Customer Care option. Thanks for all your understanding! π
@A1exrenee Hey alexandra! Please notify our Customer Care team about this via the in-game option as it will help a lot. Let us know how it works out! π€
@MumSomeone Thank you for letting us know about this, Danielle! Our Customer Care team can resend you the rewards, just reach out to them through the in-game option. π
@VampireWonshik We recommend that you enter the Edit mode by going into the Furniture menu. Afterwards, you will be able to rotate Maui's House. Let us know how it works out!
@LostSoulUser Hi there! We are aware that some users are still affected by crashing issues and we are working on it, we apologize for the inconvenience. Thanks for being patient and stay tuned to our page for more updates!
@CaryPalmerr @anananda_ We are sorry to hear that! Rest assured that the team is actively working on further optimizations so that everyone has the best play experience possible. Thank you for being patient! π
@CalamityxJ @emmiBouquet @ka0tickat @Overflow_Plays Greetings! We're sorry to hear about this but please also open a ticket with our Customer Care team as it will help a ton. Thank you for your understanding!
@NaturalMaryJane @emmiBouquet @ka0tickat @Overflow_Plays Please note that upon reaching Friendship Level 10 with a character, you unlock the last Quest for that character. You should complete this Quest to receive the reward.
@Beckiieannee @emmiBouquet @ka0tickat @Overflow_Plays Hey! Please let our Customer Care team know about this as they'll be able to resend it to you. You can reach them via the in-game option. π€ Let us know how it works out!
@teacherry14 @emmiBouquet @ka0tickat @Overflow_Plays Hi there! Please submit an in-game ticket to our Customer Care. One of our agents will restore your missing rewards. Sorry for the inconvenience!
@Natattack_3 Hey Nat! Thanks for letting us know about this but also please notify our Customer Care team via the in-game option as it will be super helpful. Thanks for all your support!
@DVAplays_x @emmiBouquet @ka0tickat @Overflow_Plays Hey there! The update will be coming soo with more fixes. Considering your progress issue, please reach out to our Customer Care team via the in-game option as they'll be able to assist you. Thank you for your understanding and let us know how it works out!
@daltagnan_ Hello, Dalton. Thanks for reaching out and reporting this problem. Our team is almost done with the fix, they plan to release it soon, so keep an eye on our socials to be the first to know π
@ncientwitch We know that some of you ran into the problem in WALLΒ·E's House where the light bulb spawned in an unreachable spot. No worries! Our team is working on a solution so thank you for your patience!
@RyChotic Hi there! Could you please submit a ticket to Customer Care by using the in-game button so our support team can identify your account and look into what happened? It will also help us a ton so thank you.
@NickLewis88 Thanks for letting us know about this. We're working on this and a fix will be available soon so keep an eye on our socials to be the first to know π
@deonna_watson98 Hi, Deonna. Thanks for reporting this, we're aware of the issues within the game and we're working hard to fix them. Please stay tuned to find out more about when they'll be solved π
@geeorgiabentley We'll let the team know about this, G, but also please report it with our support team via the in-game option as it will be super helpful.
@TheNannerQueen Hi there! We are aware that some users are still affected by crashing issues and we are working on it, we apologize for the inconvenience. Thanks for being patient and stay tuned to our page for more updates ππ
@JoelyLafford Hi, Joely! We are aware that some users are still affected by crashing issues and we are working on it, we apologize for the inconvenience. Thanks for being patient and stay tuned to our page for more updates π
@ramyeunn Hi there! Thanks for letting us know, we are working on it, and we apologize for the inconvenience. Thanks for being patient and stay tuned to our page for more updates
@finelinelayla Hi there! We are aware that some users are still affected by crashing issues and we are working on it, we apologize for the inconvenience. Thanks for being patient and stay tuned to our page for more updates π
@OmegaWhite10 @emmiBouquet @ka0tickat @Overflow_Plays Hi there! We are aware that some users are still affected by certain issues and we are working on it, we apologize for the inconvenience. Thanks for being patient and stay tuned to our page for more updates π
@Jenny30790 Hi there! We are aware that some users are still affected by crashing issues and we are working on it, we apologize for the inconvenience. Thanks for being patient and stay tuned to our page for more updates!
@tigressa101 @emmiBouquet @ka0tickat @Overflow_Plays Please also share this with our support team via the in-game options as it will be very helpful. Thanks a ton for letting us know!