@kenjrecksoul Hi Kyle! Rest assured that we're actively working on these issues and the update will be out in the following days. Thanks for being patient!
@hatu_aya_ren Hey! Thank you for letting us know about this, but please report it with our Customer Care team via the in-game option as they'll be able to assist you. 🤓 Let us know how it works out!
@NerinaLouise Hey guys! The team is aware of this and is looking into a fix so please stay tuned for that. We appreciate all your understanding and support! 🤗
@RavenDevorak Hey Raven! We appreciate your suggestion and have no fear as the team is looking into this issue to improve your game experience. Thank you for your support!
@pilou_pilouX Hello there! We are aware of this issue affecting lots of users and the team is working on fixing it so stay tuned as you'll be able to jump back in.
@MinaMojo123 That's terrible, Mina, but fear not as our agents can look into this and assist you. Just let them know via the in-game Customer Care option. 🤓 Keep us posted on how it works out!
Looks like those Night Thorns are back at it again - this time causing players to experience a variety of loading issues when booting the game.
We're actively investigating this right now and will provide updates as they are available! ✨
@I_Am_Shaylee Thanks for sharing this with us. The team is still investigating these issues and is working on improving your experience so please keep checking the news for more updates. 😊
@Neyssah_ We'll let the team know about this but please also report this with our support team via the in-game option as they'll be able to assist you with this. Thanks for sharing!
@MamaBear_1976 Our support team will be able to help you with this. Just report it through the in-game Customer Care option and let us know how it works out. Thank you for your understanding!
@Roberto14337821 The team is constantly working on ironing out any issues so please report any issues here or with our Customer Care team via the in-game option so our team can look into them. 🤓
@Martina_G2606 Hello! Use the in-game Customer Care option to let our support team know about this as they'll be able to look into your case and assist you. 😊
@CSparkles60 We're sorry you feel that way! We'd like to assure you that our team is working hard on improving your game experience so stay tuned for upcoming updates. Thank you for your understanding and support! 🤓
@Lovelycampbelll That's not right, Bean! Please also report this with our Customer Care team via the in-game option as they'll be able to check this. 😉
@kai8marie Hello, Kai! Rest assured that our team is working on improving your game experience so please wait for upcoming updates and let us know how it works. Thank you for your understanding!
The loading issue fix is coming along well and we will provide a better idea of release timing with a status update tomorrow.
We will also share further details on the timing of the compensation shortly.
Please stay tuned and thanks again for your patience!
Hey folks✨
We appreciate your patience with today's loading issues. This is currently the team's #1 priority and a fix is coming soon.
As a thank you for bearing with us during a few early access technical difficulties, we'll be offering in-game compensation to ALL players! ⤵️
devtrackers.gg
