[2022] Tweets by Disneydlv on 21 Oct

@amberleahhx Hi! Rest assured that the team is looking into it. We apologize for the inconvenience and thanks for being patient!

@MyLordGengar We're so happy to see you like it! 🤗 Thanks for the feedback! 💜

@MayRusling Could you let us know your platform as well?

@awkwardwhims 😍🤩💜

@natalieorama_ We're looking into it!

@terrangeary Hi! We're investigating, we apologize for the inconvenience.

@Lollipup_TV Thank you for the feedback!

@bagjaej70130752 Hi! Could you let us know your platform as well?

@GothicLadyy 🥰😍💜

@FeliciaThorness Hi! We're investigating the issue.

@Matt90999 @Lilynae_ We're happy you're enjoying the game! 🥰💜

@wezie84 That's so great to hear, thanks for sharing your love for the game! 🥰🤗💜

@Mymonster__1 Update 2 which includes the Toy Story content is coming in late Fall 2022. 💜

@Little_Lala_24 Really happy to hear that! 🥰 We love your selfies 😍

@Ladyz_Jenn Thanks for the feedback!

@BexsiCollins We absolutely LOVE it, fantastic work! 😍👏 Makes us happy to see you're both enjoying the game 🤗💜

@joannejoong Hi there! Could you let us know if the issue persists after relaunching the game?

@handelicious_ @Disney @cosclayusa @vallejocolors The level of detail is incredible, amazing work!! 😍👏💜

@siannnyyy26 @awkwardwhims 🎃🎃🎃

@suicidalcatx Rest assured that the team is actively working on optimizations in order to make sure that everyone has the best experience in the Valley. Thanks for understanding.

@rennangel Hi! We're aware of this happening for some users and we're investigating. Thanks for being patient.

@Jureru_Tsurenai We're glad to see your love for the character 🥰 Thanks for the suggestion 💜

@Kobrakid80 This is not a bug, it's not yet available. More details will be shared in the future. 💜

@joannejoong We're happy to hear it worked! 💜

@EmmaHartAuthor 🤗

@AmrasElaness @XboxGamePass @bap28 @Felfinus Wonderful! 😍

@BucketButton We are sorry to hear that! Rest assured that the team is actively working on further optimizations so that everyone has the best play experience possible. In the meantime, please open a report with our Customer Care team via the in-game option as it will help a ton.

@cutcliffe_jenna Yes, you will be able to access the items on both platforms, but platforms regulations are preventing players from being able to share their premium currency (Moonstones) bought with real money on other platforms, therefore, the moonstones from the Pack won't transfer over.

@MissMudkip25 Thank you for sharing this with us. We'll notify the team about it so they can check it out.

@MarkPellerin76 Hi there! We are aware of this issue and we are working on it. Thanks for being patient and please also report this with our Customer Care team.

@kat_darko Yey! ✨😁

@LtSnowbeard Wonderful! 🥰

@dahliacrossing 🥰

@AlbiSwitch Hello! Use the in-game Customer Care option to let our support team know about this as they'll be able to look into your case and assist you. 😊 Keep us posted on your case!

@lapointetrevor Spooky! 😁

@elfypedia @gameloft Hi there! Could you please tell us whether this occurred right after the update?

@machinegunimmie Hi! We're looking into it.

@PappaPaws @AmrasElaness @XboxGamePass @bap28 @Felfinus 🥰

@NMS_Screenshots Hello, Geo! Can you give us more detail on what you mean. Thanks a bunch!

@YodasTrying Thank you very much for all your support and excitement! 🤗

@pilou_pilouX Hi! We're aware of this happening for some users and we're investigating. We apologize for the inconvenience and thanks for being patient.

@LeanneG55455458 Hi! We're aware of this happening for some users and we're investigating. Thanks for being patient.

@heIIbrewed Hi! Rest assured that we are aware of this issue and the team is looking into it. We apologize for the inconvenience and thanks for being patient!

@lbseymour14 Hi there! Please try putting the item in your inventory and relaunching the game. Let us know if it works out!

@pppatti Hi there! Make sure you harvest crops in order to find it 💜

@misslyssakitten @jellygardens Hi there! Please submit a ticket to Customer Care at https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/, so our support team can assist you. Thank you.

@amelouwilliams Hi! We're aware of this issue still happening for some users and we're investigating. Thanks for being patient.

@David96984551 Hi! Rest assured that the team is actively working on optimizations in order to make sure that everyone has the best experience in the Valley. Thanks for your patience.

@atwiiita @VALORANTes 😍

@Sheilormoonn We're sooooo happy! 😍

@Shadow1991kitty Thank you for the support and kind words, Zoe! Considering your issues, please also open a ticket with our Customer Care team through the in-game option as they'll be able to help you with this.

@NoNiwhispers1 @lapointetrevor Looking amazing, pixie! 😍 As for your issue please report it with our Customer Care team via the in-game option as they'll be able to assist you. 🤓 Let us know how it works out!

@kateyrecon @Lady_Brittany_ Eeeee! 😁❤️

@AlbiSwitch Excellent! 😁

@emmiBouquet 😍

@NMS_Screenshots Noted, Geo! Thanks a ton for sharing this with us! 😊

http://pbs.twimg.com/ext_tw_video_thumb/1583441645218955264/pu/img/ceaExvxAj3txh9y8.jpg

@rriichelle 😍

@zackery19821 Thanks for letting us know about this, Flo! 😉

Dress-up your avatar for the Halloween season for a chance to win a custom Disney Dreamlight Valley @Xbox Console & Controller bundle! Enter our Halloween Dress-up Promotion to win HERE: https://gleam.io/oCIN8/disney-dreamlight-valley-dressup-promotion http://pbs.twimg.com/media/Ffl9-ZgWQAIgp4R.jpg

@uhMillyy We're super happy you're liking it! 😍

@GMaxee @Xbox THESE ARE STUNNING! 👻 But also, please check out: https://www.instagram.com/p/Cj-0-f6Sd-V/ !

@MumSomeone @Xbox hope this helps! 👀✨ https://www.instagram.com/p/Cj-VIQ2It6b/

RT @XboxWire: The newest update for Disney Dreamlight Valley (@DisneyDLV) adds the iconic villain from “The Lion King” to the game as well…

@MinhoKnow8 @Xbox 👀✨ https://www.instagram.com/p/Cj-0-f6Sd-V/

@katspurl 👀✨ https://www.instagram.com/p/Cj-VIQ2It6b/

@BadgerXPanda @Xbox 👀✨https://www.instagram.com/p/Cj-VIQ2It6b/

@willowaz @FrajerBroughton @Xbox 👀✨ https://www.instagram.com/p/Cj-VIQ2It6b/

We've been blown away by your response to Scar's Kingdom! We've received some great feedback and are working on a hotfix to address some known issues, with more details coming next week. Check out Trello for updates on some notable known issues ⤵️ https://trello.com/b/WY5gDde3/disney-dreamlight-valley-issue-tracker-board