Tweets by Disneydlv on 17 Jan

@Sambwalker89 Hi there! Rest assured that the team is actively working on optimizations in order to make sure that everyone has the best experience in the Valley. 🙌💜

@HuitsonJj Hi! 🤗 The team's looking into it. 🛠️ Please keep an eye on our Trello board https://trello.com/b/WY5gDde3/disney-dreamlight-valley-issue-tracker-board. 💜

@lethiabunny Thank you for the suggestions! 💜

@OlsenGamer93 🥰💜🤗

@BubimauziUwU Hi there! Rest assured the team's working on it. 🙌 Please keep an eye on our Trello board for updates https://trello.com/b/WY5gDde3/disney-dreamlight-valley-issue-tracker-board. 💜

@FabuLaurattv Thank you for taking the time to let us know your feedback on this, Laura! 💜

@xoSolaceGames Awww! 😍 This selfie's so cute! 🥰💜 Have fun 🥳

@baby_ali__ Please stay tuned! 💜

@RiversMama We can't make any promises, but there are endless possibilities in the Valley! 💜✨

@lipsie22 We're so happy to see you're enjoying the game! 🥰💜 Stay tuned ✨

@DawnDrost We'll share your suggestion with the team! 💜 Happy to see you like these 🥰

@cozywjas Absolutely beautiful! 🥰🎄❤️

@Ladybee420_CA Congrats, LadyBee! 🥰

@Flabicus @gameloft Hi, Flabicus! We're aware that this issue occurs for some players, and we're doing some magic on our end. Please check out our Trello board for updates/info on this and other known issues https://trello.com/b/WY5gDde3/disney-dreamlight-valley-issue-tracker-board. ✨

@Unicorn_Bitch07 Hi, Unicorn Queen! Thank you for your suggestion. 💜 We forwarded your enthusiasm to the team. We can't make any promises yet, but please don't ever hesitate to write to us. 🥰✨

@Flo_MUA That's lovely to hear, Flo! 🥰 Thank you for sharing your incredible love for these characters with us. We can't make any promises, though. ✨

@elleserein We're loving the royal look! 💜✨🏰

@Unicorn_Bitch07 Aww! We're super thankful for your wonderful and motivating words! 🥺✨ Thank you for being a part of our community of dreamers.

@Haruki1337G We can't wait to see you in the Valley! 🏰✨

@_amcmee_ We can't wait to see you back in the Valley! 🏰✨👀

@scully1888 We love this! 🥺💜 Have lots of fun in the Valley! 🤗

@OakSimStudios Hi, Oak! 🤩 We couldn't be more thrilled reading this. We forwarded your feedback to the team, but we can't make any promises yet. ✨ Please never hesitate to share your ideas with us.

@porterbug16 😁🥰💜

@RMcAree Hi, Ross! Thank you for your feedback. It means a lot to us. We forwarded it to the team. 🤗✨

@sa_shimiii 💜🤗

@SapphirePhnx We can't wait to see how you organise and decorate your Valley! 🥰

@Oitsukigamii Rest assured that the team is actively working on optimizations in order to make sure that everyone has the best experience in the Valley. 🙌💜

@Messa_Nay93 We're really happy to see your excitement! 🥰 Stay tuned 💜

@shameless4life2 We’ll share your suggestion with the team! 💜

@JessicaMx24 Makes us so so happy to see you're loving the game, means a lot to us! 💜💜

@cozywjas So many details! 😯💜

@NierenNico Thanks so much for the feedback, Nico! 💜 We can't make any promises, but we'd love to know which Disney and Pixar characters you'd like to see in the Valley! 🤗

@Oitsukigamii 🤗✨

@izombiesue Hi there! Rest assured the team's working on it. 🙌 Please keep an eye on our Trello board for updates https://trello.com/b/WY5gDde3/disney-dreamlight-valley-issue-tracker-board.

@Celjii Thank you for the feedback! ✨

@overbookedmya Hi! 🤗 The team's aware of this issue and looking into it. 🛠️ Please keep an eye on our Trello board https://trello.com/b/WY5gDde3/disney-dreamlight-valley-issue-tracker-board. 💜

@lennnnycon Hi! We're aware of this issue and working on it. Please keep an eye on our Trello board for updates https://trello.com/b/WY5gDde3/disney-dreamlight-valley-issue-tracker-board. 💜

@SunnyBbyDoll We are 100% sure the results are going to be amazing. Don't forget to share some pictures of your Valley! 📷✨

@KitraFox 🥰💗✨

@Unicorn_Bitch07 You're really making us teary-eyed! 🥺🙈

@Flo_MUA Thank ✨YOU✨ for being a part of our community of dreamers. We are grateful for your excitement and incredible support for the game! 🧚

@SunnyBbyDoll Thank you for sharing your love for the game with us, Haley! 👉👈💜

@Oitsukigamii Thank YOU for being a part of our awesome community, Oitsukii! 🥰

@heysamlk Great job! We really love the mysterious vibe. 🥰

@cityofhearts Hi there! Thank you for taking the time to report this to us. We sent your feedback to the team. Could you please also let us know your platform? 🤔

@WMoon993 Way to go, Wolf! 🤩🎉

@GroovyColleen @bibi_whee Hi, Colleen! Thank you so much for letting us know. 🤗✨ We will share your feedback with the team.

@breabanshee That's amazing work, banshee! 😍💜

@Abby_Angus Hi there! Thank you for taking the time to report this to us. Could you please let us know your Conversation ID so we can escalate your ticket to the Customer Care team? 🤗💜

@Charlot44716720 Hi, Charlotte! Could you please give us a bit more details about the issue you're facing? 🧐

@Haruki1337G 💜🤗

@ZohelLedger Thank you for the suggestions! 💜

@Abby_Angus Thank you for the details!

@tlcbooknook 🥰💜

@thereal_loveone You'll have to wait and see, Loveone! 💜

@JaylynnPope Hi there! Thank you for the info. 🙌 Rest assured that the team is actively working on optimizations in order to make sure that everyone has the best experience in the Valley 💜

@midnightbast We can't make promises, but the Valley is a place full of magical possibilities! ✨💜

@kellyamma @NintendoAmerica Hiya! Unfortunately, there is no way to upgrade from one Founder’s Pack Edition to another. 😕

@RachelBlakemor8 Stay tuned, Rachel! ✨

@RachelBlakemor8 Well done! 🥳👏

@FelixMbus Hi, Felix! Thank you so much for your feedback. We will forward it to the team. 🤗

@ByrneDreamlight We love every little detail, Byrne. Great work! 🥰🎉✨

@kenzaiyv It looks so cozy! ✨

@cityofhearts Thank you for the information! 🤗✨

@katiecrossing96 Howdy, Katie! 👋🤠

@LisaAngelicia Hi, Lisa! Thank you for your feedback. We will let the team know. 🤗✨

@kdreamlightacnh We're really sorry to hear that. 😕 Could you please give us more details about the issue you've encountered so we can forward it to the team? Thank you 💜

@Meggzz_Mirabell Hi, Megan! Rest assured that the team is continuing to investigate further improvements for the crashing issues. Thanks for your patience and understanding.

@Sydnecatt @sa_shimiii Indeed! 💜

@Wiiildflwr 🥰💗✨

@TIWSabbyFox Thank you for letting us know. How would you describe them in emojis, though? 🤔

@vaultdvveller How many gems have you mined together? 💎🤔

@eddieshandcuff_ That's great to hear, Sarah! 🎉✨

@CharRalph1806 Hi, Charlotte! Thank you so much for your feedback. 💜 We will share it with the team. In the meantime, we can't make any promises, but please don't hesitate to share your awesome ideas with us again! ✨👀

@LtCmdMoe Hi, Moe! Thank you for reporting this to us. 🤔 Could you please also submit a ticket to Customer Care at https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/, so our support team can identify your account and look into what happened? Thank you. ✨

@wisegodlyhour We appreciate you sharing your feedback with us, d333a. 🤗 We'll be sure to let the team know. 🌟

@mruczie Thanks for reporting this, Mruczie! We'll inform the team but please also let us know what platform you're playing on. 🤓

@NierenNico Thank you for sharing your love for these characters with us, Nico! 🥰

@ZeldaXLove95 💜✨

@ChloeEliza20 Hi, Chloe! We are aware that some users are still affected by crashing issues and we are investigating further improvements. Thanks for being patient! 💜

@LethiaLovecraft @latin30_ Thank you for the suggestions, Lethia! 🤗💜

@cozycilynda The decorations look so intricate! Great work, Cilynda. ✨👀

@TasjaJawel We love the outfit! 🥰💗

@Mischievous1665 Amazing selfie, Crystal! 😯💜 You look stunning.

@silencefool The team is still working on a fix for this so please keep an eye out for more news. 😉🌟

@TasjaJawel We love how you organized it, well done! 😍👏

@cozycilynda 💜

@barbri07 We’ll share your suggestion with the team, Briana! 💜

@NeonxTrashy Thank you so much for your motivating words! 🥺💜 We're super grateful you are a part of our community of dreamers.

@lemigo0329 We couldn't be more thrilled reading this, Leah! 🎇 We forwarded your suggestion to the team, but we can't make any promises yet. Don't ever hesitate to share your amazing ideas with us, though! ✨👀

@lemigo0329 Thank you for sharing your love for these characters with us! 👉👈

@TasjaJawel 🤗💜

@thechampcave 🥰💜✨

@IamYourKarmaa This is adorable 😍🥰❤️

@xVitaminCee Hi there! 💜 Thank you for the suggestion! 🤗

@bellsivila We're really happy you like it! 🥰

@SWriter222 We're really happy you like them! 🥰 Do you have a favorite one? 🧐💜

@tarag76 Hi! Rest assured that the team is continuing to investigate further improvements for the crashing issues. Thanks for your patience and understanding.

@Melissa44540974 💜💜💜

@boymomma6322 Means a lot to us to see you're enjoying the game, Chloe! 🥺🤗💜