@sothatsjessica Hello Jessica! Please use the in-game Customer Care option to let our support team know about this as they'll be able to look into your case and assist you. 😊 Thanks a ton for your understanding and support!
@Attactedto2Dmen Hey there guys! There'll be a ton of fixes coming with the update, but in the meantime you can let our support team know about these via the in-game option as it will help a ton. Thanks for understanding and for your support!
@TheGaiaEllie Hey Ellie! The team is aware of this issue and is working on it. In the meantime you can reach out to our support team via the in-game Customer Care option as they'll be able to assist you further. 😊
@Pyroquinn1 @Attactedto2Dmen Hey there, Quinnie! More fixes will be coming with the update, but in the meantime you can share your conversation ID with us so we can track your case. Have a wonderful one!
@windexiled Hi, please try turning your device off for a few minutes, restart your network and make sure that you are not using any background streaming apps while running the game. If this does not help, please reach out to our Customer Care team as they'll be able to assist you. Cheers!
@Raja_Loulou Hello, Raja! You can reach out to our support team via the in-game Customer Care option as they'll be able to assist you. Let us know how it works out!
@ZeroQuite Thanks for letting us know about this, please know that we're looking into this and we'll let you know once we have a fix. Thanks for understanding 😊
@RavenclawGordon @KwingsLetsPlays @KwingReviews @gameloft @KwifeReviews @Disney Hiya, Gordon. Can you please try using this link and let us know how it works out? https://discord.com/invite/disneydreamlightvalley
@FelixGeekFox Hiya, Sami. Could you please submit a ticket to Customer Care by using the in-game button so our support team can identify your account and look into what happened? Thank you. 😊
@AlwaysArmstrong Hi, Kaitlyn! We are aware of this issue and we are working on it. Thanks for being patient and stay tuned to our page for more updates 😊
@Teri_Raeee Hey, Teri! Thank you for letting us know about this, but please report it to our Customer Care team via the in-game option as they'll be able to assist you. Let us know how it works out! 😊
@AussieKat1 That's great, Kat! Please know that we're working on fixing the glitches and we'll have more news about it soon. Stay tuned to find out more 😊💜
@fuzzypinkflwrs Hi, Dani! We are aware that some users are still affected by crashing issues and we are working on it, we apologize for the inconvenience. Thanks for being patient and stay tuned to our page for more updates 😊
@Ozinii Hi, Ozini! We are aware that some users are still affected by crashing issues and we are working on it, we apologize for the inconvenience. Thanks for being patient and stay tuned to our page for more updates 😊
Thank you for sharing your Pixar-inspired creations with us! For the next Community Day, help us say goodbye to summer in style with pictures of your Dazzle Beach setups. Make sure to use #DisneyDreamlightValley and #DDLVCommunity when posting!✨ http://pbs.twimg.com/media/FeUuZFMWIAAFAqg.jpg