@stonedgirl1070 Hi there! We are aware of this issue and we are working on it. Thanks for being patient and stay tuned to our page for more updates ππ
@yaribu Hi there and thanks for reaching out! We are aware of this issue and we are working on it. Thanks for being patient and stay tuned to our page for more updates ππ
@ActingGal_Kate We're loving your excitement! π Just know that it won't be long now, keep your eyes on our socials because we'll have some news soon πβ¨
@mamaomg Hi there! We are aware that some users are still affected by crashing issues and we are working on it, we apologize for the inconvenience. Thanks for being patient and stay tuned to our page for more updates πβ¨
@VanisshX Hi there! We are sorry to hear that! Rest assured that the team is actively working on further optimizations so that everyone has the best play experience possible. Thank you for being patient! π
@jjroqthemic Hi there! We are aware that some users are still affected by these issues and we are working on it, we apologize for the inconvenience. Thanks for being patient and stay tuned to our page for more updates π
@Momokitty636 Hi, Kate! We are aware that some users are still affected by crashing issues and we are working on it, we apologize for the inconvenience. Thanks for being patient and stay tuned to our page for more updates πβ¨
@MikeyzDead Hi there! We are aware that some users are still affected by crashing issues and we are working on it, we apologize for the inconvenience. Thanks for being patient and stay tuned to our page for more updates ππ
@zakattack_3 Hi there! We are sorry to hear that! Rest assured that the team is actively working on further optimizations so that everyone has the best play experience possible. Thank you for being patient! π
@Snessonic Hello! Use the in-game Customer Care option to let our support team know about this as they'll be able to look into your case and assist you. π Let us know how it works out!
@garfgoose Hey, Gareth! Hi there! Could you please submit a ticket to Customer Care by using the in-game button so our support team can identify your account and look into what happened? Keep us posted and thank you for your understanding.
@Victoriaaluzz We are sorry to hear that! Rest assured that the team is actively working on further optimizations so that everyone has the best play experience possible. Thank you for being patient! π
@Nhell81 Hi there! Could you please submit a ticket to Customer Care by using the in-game button so our support team can identify your account and look into what happened? It will help a ton so thank you.
@cutiedraenei @SupportGameloft Hey, Pets! If you've already notified our Customer Care team rest assured that they will get back to you as soon as possible. Thank you for your patience!
@eviepenn @gameloft Hello there! Thank you for letting us know about this. We'll pass it on to the team but please also report it with our support team via the in-game option as it will be very helpful. π€ We appreciate your understanding and patience!
@moogaloo_ Thank you for reaching us! Allow our agents to check this issue for you and reach out to us through the in-game Customer Care menu so they can better help you. π€
@xixi_playing @YLLY_COZY_GAMES Hey guys! The team is aware of these and is looking into them so keep checking for more news. π Thank you very much for all your support and understanding!
@danielemadi98 Hey, Daniel! The team is currently investigating this, but it would be super helpful if you could also open a ticket with our support team via the in-game option. Thank you for your support!
@bcolly82 We know that some of you ran into the problem in WALLΒ·E's House where the light bulb spawned in an unreachable spot. No worries! Our team is working on a solution!
@BrittanyMcCabe7 Rest assured that the team is looking into this. Opening a ticket with our Customer Care team via the in-game option will also be super helpful.
@bunnyshawol Hey, Cam! Thanks for letting us know about this. Please also report this with our Customer Care team via the in-game option as it will be very helpful. Thanks a ton!