@mite_gura Hi there! Could you please let us if there is a particular instance where the crashing occurs, or does it happen randomly? Please know that these issues will also be addressed in the upcoming update. Thank you.
@shantais @gamescom Hi there! We are aware of this issue and we are working on it. Thanks for being patient and stay tuned to our page for more updates!
@deiann Multiple fixes for quest progression tied to unreachable, missing, and unrecognized items will be addressed in the following update. Thanks for being patient!
@rocket09068 Hi there! Could you please let us know your platform? Also, is there a particular instance where the crashing occurs, or does it happen randomly? Please know that these issues will also be addressed in the upcoming update. Thank you.
@XboxAndBee Multiple fixes for quest progression tied to unreachable, missing, and unrecognized items will be addressed in the following update. Thanks for being patient!
@Beccapoo We assure you our team is working to improve stability as a top priority, and you can expect updates to be pushed over the next few days. Thanks for your patience and understanding!
@LilMiss_Panda Multiple fixes for quest progression tied to unreachable, missing, and unrecognized items will be addressed in the following update. Thanks for being patient!
@daltagnan_ @Emily_Faith97 Multiple fixes for quest progression tied to unreachable, missing, and unrecognized items will be addressed in the following update. Thanks for being patient!
@Chesterman1997 We assure you our team is working to improve stability as a top priority, and you can expect updates to be pushed over the next few days. Thanks for your patience and understanding!
@EMMYPLAYZZ @Staceylaura85 Rest assured that one of our agents will reach out to you depending on the number of cases already in the queue! Thanks for understanding.
@AxelWolf8109 We assure you our team is working to improve stability as a top priority, and you can expect updates to be pushed over the next few days. Thanks for your patience and understanding!
@liekk_hihix Multiple fixes for quest progression tied to unreachable, missing, and unrecognized items will be addressed in the following update. Thanks for being patient!
@SeafoamLove @dewliciouz Hi there! We are aware of this issue and we are working on it. Thanks for being patient and stay tuned to our page for more updates!
@katrina3587 Multiple fixes for quest progression tied to unreachable, missing, and unrecognized items will be addressed in the following update. Thanks for being patient!
@KatieBa82059593 Hi there! Our team is currently working on an update that will address several situations that have been reported to us, including the crashing issues. Thank you for your patience!
@purplemutants Hi there! Our team is currently working on an update that will address several situations that have been reported to us, including a fix for Error 7 and fixes for quest progression tied to unreachable, missing, and unrecognized items. Thank you for your patience!
@EspressoMonste1 Multiple fixes for quest progression tied to unreachable, missing, and unrecognized items will be addressed in the following update. Thanks for being patient and for the feedback! 💜
@Spotty178 Multiple fixes for quest progression tied to unreachable, missing, and unrecognized items will be addressed in the following update. Thanks for being patient!
@paperchainsaw Multiple fixes for quest progression tied to unreachable, missing, and unrecognized items will be addressed in the following update. Thanks for being patient!
@Clojomofo_7 @felixw1 Hi there! Could you please let us know your platform? Also, is there a particular instance where the crashing occurs, or does it happen randomly? Please know that these issues will also be addressed in the upcoming update. Thank you.
@SheraBearo_O @gamescom Hi there! We are aware of this issue and we are working on it. Thanks for being patient and stay tuned to our page for more updates!
@beachykeenhaven We assure you our team is working to improve stability as a top priority, and you can expect updates to be pushed over the next few days. Thanks for your patience and understanding!
@MuneChanArt Multiple fixes for quest progression tied to unreachable, missing, and unrecognized items will be addressed in the following update. Thanks for being patient!
@EclipseArmory @gamescom We have channels dedicated to such matters (known issues, bug reporting, feedback) on our Discord, https://discord.gg/jFqkteT8. 💜
@Karla__xx Hi there! Our team is currently working on an update that will address several situations that have been reported to us, including the error 7 issue. Thank you for your patience!
@liquidkidz Hi there! Could you please let us know your platform? Also, is there a particular instance where the crashing occurs, or does it happen randomly? Please know that these issues will also be addressed in the upcoming update. Thank you.
@charishiscozy Hi! Could you give us more details about the issue? Also, players may need to retry several times to create a Cloud Save account. We realize this isn't ideal, and are working our magic behind the scenes to make this process smoother as soon as possible!
@arcaingel86 @gamescom Hi there! We are aware of this issue and we are working on it. Thanks for being patient and stay tuned to our page for more updates!
@HylianSimmer @SIMplyDay94 Multiple fixes for quest progression tied to unreachable, missing, and unrecognized items will be addressed in the following update. Thanks for being patient!
@LooStripes Hi there! Could you please let us know if there is a particular instance where the crashing occurs, or does it happen randomly? Please know that these issues will also be addressed in the upcoming update. Thank you.
@Phils_Fitness @FelineGecko @Betuana We have channels dedicated to such matters (known issues, bug reporting, feedback) on our Discord, https://discord.gg/jFqkteT8. 💜
@Jason0tter @Wulff87 @gameloft Hi there! We are aware of this issue and we are working on it. Thanks for being patient and stay tuned to our page for more updates!
@Fienex_321 We assure you our team is working to improve stability as a top priority, and you can expect updates to be pushed over the next few days. Thanks for your patience and understanding!
@Morganeauxx Hi there! Could you please let us know if there is a particular instance where the crashing occurs, or does it happen randomly? Please know that these issues will also be addressed in the upcoming update. Thank you.
@Didou0592 Multiple fixes for quest progression tied to unreachable, missing, and unrecognized items will be addressed in the following update. Thanks for being patient!
@GalarzaBCinthia Hi there! We are aware of these issues and we are working on them. Thanks for being patient and stay tuned to our page for more updates!
@seang117 Multiple fixes for quest progression tied to unreachable, missing, and unrecognized items will be addressed in the following update. Thanks for being patient!
@raachell_x Multiple fixes for quest progression tied to unreachable, missing, and unrecognized items will be addressed in the following update. Thanks for being patient!
@RhiannonThomps3 Hi there! Our team is currently working on an update that will address several situations that have been reported to us, during the past few days. Thank you for your support!
@Jellyboi95 @gamescom We assure you our team is working to improve stability as a top priority, and you can expect updates to be pushed over the next few days. Thanks for your patience and understanding!
@GamingGpna Thank you for the feedback, we're happy to see you're loving the game! 💗💗 We can’t make any promises, but we thank you for the suggestions. ✨
@bunygumy @Courtne62640695 Hi! Could you please let us know if you've tried relaunching the game? If the item's still missing, please submit a ticket to Customer Care at https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/, so our support team can identify your account and look into what happened. Thank you!
@gam3g1rl Thanks for the question! We can’t make any promises, but we’d love to know which Disney and Pixar characters you’d like to see in the valley! ✨
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