[2022] Tweets by Disneydlv on 08 Sep

@skadoosh101 @kristel76778695 Some players situated in New Zealand and in some states of Australia may experience a game stuck on loading if they quit the game while having the "Well Fed" active buff. This bug will be fixed in upcoming update.

@opheliajadex @arcadianhalsey Hi there! Could you please let us know if you've checked the wardrobe?

@closedforum @itzelleztig Hi! The team is aware of this issue and working on it. We apologize for the inconvenience!

@JaimeMichele Makes us really happy to see you're enjoying the game! 🥰💜✨

@Sammy_J_Burns @DisneyPinocchio @DisneyPlus 💜💜💜

@Aristogal89 @MuseOfFables 🥰🥳💜

@MuseOfFables @Aristogal89 Thanks so much for the feedback, we're really happy to see you're liking it! 💜✨🤗

@IIMikezII We absolutely loove it! 😍👏✨

@TheAshleyBall Yayy! 🥳💜😍

@25ji_LUMi Hi! The team is aware of this issue and working on it. We apologize for the inconvenience!

@Lastation89 @gamescom Thanks so much for the feedback, we're happy you're liking it! 💜✨🤗

@sorahorizons 💙💜💙

@banzainator Your avatar looks amazing!! 😍🥰💜 We're happy to see you're having fun! ✨

@closedforum Hi! The team is aware of this issue and working on it. We apologize for the inconvenience!

@opheliajadex Thanks so much for the feedback! 🥰💗

@JesSmith94 😌💚✨

@Eric96112657 Hi there! Make sure you've completed all the friendship quests with Mickey. 💜

@Ranki091 Are you having fun in the Valley? 🥰💗

@SteveMayne2 @banzainator We're so happy to see you're having fun! 🤗🥳💜

@banzainator 🥰🤗💜

@Ghoulinaaaa It depends on your platform. If you're playing on PC, you should be able to find the photos in Documents. Let us know if you can find them!

@MLEgazelle Makes us so so happy to hear this! 🥰😍 Thank you for the feedback! 💜

@fawnsiie Due to ongoing online configuration, we are aware of Switch users including countries such as New Zealand, Australia and Japan encountering issues logging in to and playing the game. The team is aware of this and working on it. We apologize for the inconvenience!

@LatteSims We can't wait to hear your thoughts on the game! 🥰🥳

@S1LENThEArTLESs Hi there! Could you please submit a ticket to Customer Care at https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/, so our support team can identify your account and look into what happened?

@GlendalfGaming You can unequip it from the wardrobe. 😊

@arielslife716 Hi! The team is aware of this issue and working on it. We apologize for the inconvenience!

@That1GothGirl Hi! We assure you that rewards will become available with time. In the meantime, please do consider submitting a ticket to Customer Care at https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/. Thanks for being patient!

@kydamy 🥺💜🤗

@KhaosKrystal That's so lovely to see! 😍🤗💜 We're really happy to see you're all having fun! 🥳

@PandaLady97 @ghostshosts 🥰💜

@itsEmiloo We'd love to hear your thoughts on the game! 🥰💜

@magicyourway71 Hi! We assure you that rewards will become available with time. In the meantime, please do consider submitting a ticket to Customer Care at https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/. Thanks for being patient!

@Probably_PJ_ @SpookyKristyn Our team is working to improve stability as a top priority, and you can expect updates to be pushed over the next few days.

@NeitiWinter @its_JennyyBean We hope to see you in the Valley! 🥳💃✨

@INBKGHOSTI Hi! The team is aware of this issue and working on it. We apologize for the inconvenience!

@FlonesLove Hi there! Have you tried clicking on the quest? The character should follow you afterwards. ✨

@madchopz95 Some players situated in New Zealand and in some states of Australia may experience a game stuck on loading if they quit the game while having the "Well Fed" active buff. This bug will be fixed in upcoming update. We apologize for the inconvenience.

@lolobean_ 🥳💜

@ButterflyAlonna Our team is working to improve stability as a top priority, and you can expect updates to be pushed over the next few days.

@yoongiismysuga Hi! The team is aware of this issue and working on it. We apologize for the inconvenience!

@ButterflyAlonna The team is aware that some players are still affected by this issue. Resolving this is currently our top priority and assure you that your rewards will become available with time. We apologize for the inconvenience and thanks for being patient!

@Enemyoffun15 Players can gather Dream shards from either removing Night Thorn (10 new Night thorns appear every day)or feeding small critters their favorite things (Warning: you can feed a critter only once a day). Dream shards drop rates will be increased in an upcoming update.

@e_nashers @floblackops Hi! We assure you that rewards will become available with time. In the meantime, please do consider submitting a ticket to Customer Care at https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/. Thanks for being patient!

@lifeloveandwhy8 We'd love to hear your thoughts on the game! 🥰💜

@flavoredasian Thanks you for the feedback and suggestion! 💜

@lilrongal Hi, we appreciate your feedback and it means a lot to us to see that you are enjoying our game. 🥰💜

@heloviaz Hi! Could you please let us know whether the items are still missing after relaunching?

@Novaloux Hi! The team is aware of this issue and working on it. We apologize for the inconvenience!

@simonbilling_ The game, natively, does not support multiple save files.

@xXMissCanonXx 🥳🥰💜

@Miss_AllSunday Hi! The team is investigating the issue. We apologize for the inconvenience and thank you for being patient!

@Siachell90 Hi there! This issue has been forwarded to the team, thank you for reporting it and for being patient.

@NubianVegan At this time, due to many players moving to Disney Dreamlight Valley at once, players may need to retry several times to create a Cloud Save account. We realize this isn't ideal, and are working our magic behind the scenes to make this process smoother as soon as possible!

@AndreaJ32954612 Hi! The team is aware of this issue and working on it. We apologize for the inconvenience!

@Gaatito Our team is working to improve stability as a top priority, and you can expect updates to be pushed over the next few days. 💜

@emotwink666 🥰🥳

@PaigeLovick2 Could you give us more details about the issue you're facing?

@Clojomofo_7 Hi, your feedback is greatly appreciated, thank you.❤️😊

@livinlikeleia @Disney @DisneyUK 😁🥰💜

@REDRUMHCTxB Hi there! Please get in touch with our Support Team and they should be able to unlock you account! https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

@REDRUMHCTxB Hi there! Sorry to hear that you're running into this - can you please reach out to our team via the following link? They will be able to unlock your account! https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

@xoSARASMiLES Hi Sara, your feedback is greatly appreciated, thank you for the kind words.❤️😊

@eclecticcamel @banzainator Hi there! To find out more about In-Game purchases, check out our website https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/section/388-monetization-in-game-purchases/. 💜

@_Official_Cozy_ 💜💜💜

@WitchyMommaTris ✨💜✨

Happy #DisneyPlusDay ! What Disney or Pixar movies will you be watching today? 📽️ http://pbs.twimg.com/media/FcI_mwEX0AUl6rK.jpg

@Ashley_Aurora_ Makes super happy to see you like it! 🤗💜✨

@MrTaylorBailey Only the primary account (the account that purchased the game) is able to claim the benefits provided by the Founder’s Pack Edition purchased (Cosmetics + Moonstones).

@c4ngo47 🤗🤗

The update will include: ✅Fix for changing clothes ✅Improved Founder's Pack claiming ✅Fix for Error 7 ✅Reduced Switch crashes ✅Improved Dream Shard frequency ✅Multiple fixes for quest progression tied to unreachable, missing, and unrecognized items

✨Fixes Incoming✨ Over the past few days, your feedback has been immensely helpful in identifying some key issues. We're happy to report we've been able to fix some of these and have an update on the way! We're targeting a release next week. Check out some of the fixes ⤵️

As we move into next week, we will confirm the locked update timing with you so you can plan accordingly. Thank you so much for your support in reporting these issues! We have even more fixes in the works for future updates and will continue to keep you in the loop! ✨

📫Check Your Mail📫 We're sending each Valley Villager 25 shiny new Dream Shards! Just make sure you're set to online to collect. Use them wisely! Shards are essential for finishing certain quests, so we recommend holding onto spares instead of converting them to Dreamlight ✨

It turns out there are quite a few mailboxes in Dreamlight Valley! The Dream Shards will take slightly longer than anticipated arriving in your game. We'll keep you posted with further status updates here ✨

✨Dream Shards Update✨ We're happy to report that the Dream Shards mail should be rolling out to all players now. Thank you so much for your patience!