@Chaosmamax5 Rest assured that the team is actively working on optimizations in order to make sure that everyone has the best experience in the Valley. Thank you for being patient! 🙌💜
@GooseySims Hi there! Make sure to check our Trello board to see if you can find the issue you're facing there https://trello.com/b/WY5gDde3/disney-dreamlight-valley-issue-tracker-board, and keep an eye on it for updates. If you cannot find it on the board, please give us more details and we'll forward it to the team. 💜
@OffuttJillian Rest assured that the team is actively working on optimizations in order to make sure that everyone has the best experience in the Valley. 🙌 Could you let us know if you've tried refreshing the game?
@zaierra_dlv Hi there! Thank you for taking the time to report this. We will forward your feedback to the team. 💜 In the meantime, could you also let us know your platform? 🤗
@NatalieHoughto8 Hi! We recommend that you DO NOT Time Skip, as there are unintended errors caused by it (such as the ones you've mentioned). As we are currently in the Early Access period, we will not be prioritizing issues caused by time skipping, as it is not the intended gameplay experience.
@myloveisrare711 Hello, Emily! Thank you for your feedback. We will share it with the team. While we can't make any promises yet, please don't hesitate to share your ideas with us. 🥰
@mythicaldisco Hi there! We are grateful for your feedback. Could you please give us more info about the issue you are facing and also your platform, so we can forward the details to the team? 💜
@WHAATEVEN We couldn't be more thrilled reading this, Joe! 🤩 We will share it with the team. While we can't make any promises yet, please never hesitate to share your awesome ideas with us.
@BbyMoonCrossing Hi there! We are grateful for your suggestions. No spoilers about what characters will be in-game but keep in mind that there are ✨limitless possibilities✨, though!
@EBravo77 Hello there, EB! Try restarting the game and your connection and let us know if it works. If not, please also report this with our Customer Care team as it can help a lot. Keep us posted and thank you for letting us know about this.
@alex41607670 Hey there, Alex! Thanks for letting us know. Please try restarting your network and let us know if it helps and also let us know what platform you're on. 🤓
@itssarahalise Hi Sarah! Could you let us know your platform as well? Rest assured that the team is actively working on optimizations in order to make sure that everyone has the best experience in the Valley. 🙌💜
@Shivphelps Hi, Shiv! We are grateful for your feedback. We forwarded it to the team. 💜 While we can't make any promises yet, please never hesitate to share your ✨awesome✨ suggestions with us.
@dewdlebee Thank you for your suggestion, Dewdlebee! 🥰 We forwarded it to the team. While we can't make any promises yet, please don't hesitate to always share your feedback with us. 🐻💜
@cozywjas Hi, Jas! We couldn't be more thrilled reading this. 💜 We forwarded your feedback to the team. We can't make any promises yet, but please never hesitate to share your ✨amazing suggestions✨ with us.
@Lupus_Spiritus Rest assured that the team is actively working on optimizations in order to make sure that everyone has the best experience in the Valley. Thank you for being patient and stay tuned to our page! 💜
@Sierra_Goodlett Hi, Sierra! Thank you for reaching out to us. 🤗 Try placing it in a chest, untrack the quest and reload. After reopening the game, track the quest again and pick up the item from the chest, this should help trigger the quest. Let us know how it works out! 💜
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