@sammi_xero Hi! Rest assured that the team is continuing to investigate further improvements for the crashing issues. Thanks for your patience and understanding.
@NickMills6987 Hi! Rest assured that the team is continuing to investigate further improvements for the crashing issues. Thanks for your patience and understanding.
@z42y0 Thanks for the feedback and support, Heather! 💜 Rest assured that the team is continuing to investigate further improvements for the crashing issues. 🙌
@opaIcrossing While we understand that there are many benefits to time skipping, there are also unintended errors. As we are currently in the Early Access period, we will not be prioritizing issues caused by time skipping, as it is not the intended gameplay experience.
@Stevie84543655 Hi Stevie! The team is continuing to investigate further improvements for the crashing issues. Thanks for your patience and understanding.
@Drowsyinflowers Thank you for sharing this with us, Drowsy! We'll let the team know so they can look into it. Opening a report with our Customer Care team through the in-game option it will help a lot. 😊
@LisaLatimer14 That's terrible, Lisa, but please report this with our Customer Care team via the in-game option as they'll be able to look into this and assist you. Keep us posted on how it works out and thank you for your understanding!
@chelsfix Hi, Chelsea! We've forwarded the report to the team. Rest assured that we are continuing to investigate further improvements for the crashing issues. Thanks for your patience and understanding.
@LadyCrashdown Thanks for letting us know! The team is still looking into the issue on Switch so please bear with us while we get it sorted. Thanks for your support and understanding!
@BeckaBiffySimm @TheSims Hey, Becka! Let us know what platform you're playing on as the team released a hotfix that has worked for a lot of people so let us know how it works for you. Thank you for your patience!
@SabrinaVogt15 Hello, Sabrina! If the hotfix and update did not help, please also report this with our support team via the in-game option as it will help a ton. Thank you for letting us know and for your patience! 🤓
@nikuchan_prime Hello, nurse! Please notify our Customer Care team about this through the in-game option as they'll be able to resend it to you. Thank you for your patience!
@KindnessPerDay Hi there! Minnie Mouse's last quest is not yet available, it will be added in a future update. For the latter, please make sure you've checked your inventory/ wardrobe to find it (and also that you've completed all the quests). 😊
@frecklefacegal6 @toripender Due to many players moving to Disney Dreamlight Valley at the same time, players may need to retry several times to create a Cloud Save account. We realize this isn't ideal and are working our magic behind the scenes to make this process smoother as soon as possible! 😊✨
@KindnessPerDay Hey again! 💜 For Minnie Mouse, the reward is not available because the last quest has not been added yet, it will be in the future. You will receive Mickey's reward only after completing the final quest, make sure to check the quest log to see if you've completed all of them. 😊
@xfilesnufi We're super happy you're back in the game. Concerning the event, the team is still considering it and they'll be making an announcement soon enough. Thank you for all your support!
@DarkGemini7879 Hi! We'll share more details about the compensation soon and the team is continuing to investigate further improvements for the crashing issues. Thanks for your patience and understanding.
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